Remote Health Plans Senior Account Lead

SonderMind; Dallas (TX); Hybrid; USD 115,000 - 130,000; Full time

Benefits offered by this job

Flexible hybrid work

PTO 3+ weeks/year

Free therapy coverage

Medical, Dental & Vision with HSA

Disability & Life Insurance

Parental Leave

401K matching up to 4%

Annual Denver trip for Shift gathering

Company holidays

Company shutdown between Christmas &NY

Job summary

SonderMind is hiring an Account Manager, Health Plans in Dallas to grow strategic payor partnerships and deliver measurable value for members. You will act as the primary contact, craft ROI narratives, and drive utilization across geographies with cross-functional support from contracting and revenue teams.

The role requires executive presence, strong communication, and a track record in healthcare payor management. Hybrid work with travel to partner sites and conferences is expected.

Qualifications

• BA/BS in Business Administration, Healthcare Administration, or related degree.
• Minimum five years in strategic account management, partner growth, or payor-facing relationship management, ideally in behavioral health or healthcare.
• Proven track record of growing accounts: expanding offerings, increasing utilization, or driving revenue within existing relationships.
• Knowledge of managed care and the payor landscape, including familiarity with value-based programs, risk arrangements, and case rates.
• Strong analytical and storytelling skills, with the ability to turn outcomes and utilization data into a compelling value narrative
• Executive presence and strong communication skills: written, verbal, analytical
• Ability to work remotely and travel to the corporate office, payor visits, and conferences
• Ability to lean in to new tools including AI to drive outcomes

Responsibilities

• Serve as the primary contact for a portfolio of payor partners and lead regular business reviews.
• Demonstrate value with ROI story using outcomes, access, cost savings, and utilization data.
• Grow accounts beyond initial contract; pursue expansion and new geographies/products.
• Drive member utilization by partnering on engagement, referral pathways, and co-marketing.
• Collaborate with Payor Contracting on renewals and new agreements.
• Work cross-functionally to deliver on partner commitments and support travel to conferences.

Skills

Executive presence

Communication skills

Analytical skills

Storytelling

Remote work

Travel

AI tools

Education

BA/BS in Business Administration, Healthcare Administration, or related degree

Job description

SonderMind is hiring an Account Manager, Health Plans in Dallas to grow strategic payor partnerships and deliver measurable value for members. You will act as the primary contact, craft ROI narratives, and drive utilization across geographies with cross-functional support from contracting and revenue teams.

The role requires executive presence, strong communication, and a track record in healthcare payor management. Hybrid work with travel to partner sites and conferences is expected.