Strategic Payments Account Manager | Fintech Relations

SWBC Professional Employer Services V; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

SWIVEL seeks an Account Manager to serve as the primary relationship contact for financial institution clients using SWIVEL payment solutions. You will nurture long-term relationships, understand client goals, promote product adoption, and coordinate across SWIVEL to deliver an exceptional client experience.

The role blends relationship management, payments expertise, problem-solving, and business development to drive measurable value, monitor account health, and identify opportunities for

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Minimum of 2 years in account or relationship management, financial services, payments, fintech, banking, or credit union.

Responsibilities

• Builds and maintains strong, long-term relationships with assigned clients, serving as a trusted advisor and primary relationship contact.
• Develops understanding of each client's objectives, payment environment, and needs.
• Maintains working knowledge of SWIVEL payment products, capabilities, integrations, and services.
• Communicates how SWIVEL products can support client needs and payment strategies.
• Develops proficiency in SWIVEL Pay experiences and deployment for various use cases.
• Identifies opportunities to increase client adoption and utilization of SWIVEL products.
• Develops and executes strategic account plans aligning client objectives with SWIVEL solutions and growth opportunities.
• Conducts regular client business reviews focusing on performance, utilization, priorities, and product opportunities.

Skills

Relationship management

Payments knowledge

Problem-solving

Business development

Education

Bachelor's degree in Business, Marketing, Finance, Technology

Job description

SWIVEL seeks an Account Manager to serve as the primary relationship contact for financial institution clients using SWIVEL payment solutions. You will nurture long-term relationships, understand client goals, promote product adoption, and coordinate across SWIVEL to deliver an exceptional client experience.

The role blends relationship management, payments expertise, problem-solving, and business development to drive measurable value, monitor account health, and identify opportunities for