Strategic Payments Relationship Manager

SWBC; Shavano Park (TX); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Competitive overall compensation

Work/Life balance

Leadership Academy and Mentor Program

Résumé du poste

SWBC’s SWIVEL team seeks an Account Manager to be the primary relationship contact for financial‑institution clients using SWIVEL payment solutions. You will build long-term relationships, understand client objectives, promote product adoption, and coordinate across SWIVEL teams to deliver an exceptional client experience.

The role blends relationship management, payments knowledge, problem solving and business development to help clients derive value, monitor account health, identify growth

Qualifications

• Bachelor’s degree or equivalent professional experience required.
• Minimum of two (2) years in account management, relationship management, financial services, payments, fintech, banking, or a client-facing role.
• Ability to translate technical/product information into clear business language for stakeholders.
• Strong written, verbal, presentation, and executive communication skills.

Responsabilités

• Builds and maintains strong, long-term relationships with assigned SWIVEL clients as the trusted advisor.
• Develops understanding of client objectives, payment environment, and needs.
• Maintains knowledge of SWIVEL payment products and services and how they support client needs.
• Develops and executes strategic account plans aligning client objectives with SWIVEL solutions.
• Conducts regular client business reviews focused on performance, utilization, and growth.

Connaissances

Relationship management

Payments knowledge

Problem solving

Business development

Communications skills

Formation

Bachelor’s degree in Business, Marketing, Finance, Technology, or related field

Description du poste

SWBC’s SWIVEL team seeks an Account Manager to be the primary relationship contact for financial‑institution clients using SWIVEL payment solutions. You will build long-term relationships, understand client objectives, promote product adoption, and coordinate across SWIVEL teams to deliver an exceptional client experience.

The role blends relationship management, payments knowledge, problem solving and business development to help clients derive value, monitor account health, identify growth