Strategic Payments Account Manager

Swivel; San Antonio (TX); Presencial; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation package

Work/Life balance

Career growth opportunities

401(k) retirement plans

Wellness program

Descripción de la vacante

Swivel is seeking an Account Manager to be the primary relationship contact for financial institution clients using Swivel payment solutions. The role focuses on building long-term client relationships, understanding business objectives, and promoting product adoption across SWIVEL’s offerings.

You will monitor account health, identify opportunities to expand usage, and coordinate with Product, Technology, and Sales to deliver an exceptional client experience.

Formación

• Bachelor’s degree preferred; equivalent professional experience considered.
• Minimum of two years in account/relationship management or a client-facing role in financial services or payments.

Responsabilidades

• Builds and maintains strong, long-term relationships with SWIVEL clients.
• Develops understanding of client objectives, payment environment, and relationship with SWIVEL.
• Maintains knowledge of SWIVEL payment products, capabilities, integrations, and services.
• Promotes product adoption and coordinates internal resources to deliver value.
• Conducts regular client business reviews focused on performance and growth.
• Travels locally and nationally as needed to support client meetings and reviews.

Conocimientos

Relationship management

Payments knowledge

Problem solving

Business development

B2B relationships

Executive communication

Analytical thinking

Educación

Bachelor’s degree in Business/Finance/Technology or related field

Herramientas

SWIVEL Pay

Descripción del empleo

Swivel is seeking an Account Manager to be the primary relationship contact for financial institution clients using Swivel payment solutions. The role focuses on building long-term client relationships, understanding business objectives, and promoting product adoption across SWIVEL’s offerings.

You will monitor account health, identify opportunities to expand usage, and coordinate with Product, Technology, and Sales to deliver an exceptional client experience.