Strategic Patient Safety & Quality Programs Lead

Johns Hopkins Medicine; Bethesda (MD); On-site; USD 66,000 - 106,000; Full time

Job summary

Johns Hopkins Medicine is seeking a Patient Safety & Quality Program Manager to lead enterprise-wide safety and quality initiatives, align strategies with organizational priorities, and partner with executive leadership.

The role oversees governance, analytics, and performance improvement methods (Lean, Six Sigma, RCA). You will drive regulatory readiness, develop dashboards for executives, and mentor teams across specialties to sustain a culture of safety.

Qualifications

• Master's degree in nursing, informatics, analytics, pharmacy, health administration, epidemiology, or related field.
• Minimum 5 years of experience in quality assurance or related field.
• Strategic program and portfolio management for multiple complex initiatives.
• Advanced knowledge of CMS, Joint Commission, and accreditation requirements.
• Strong leadership and influencing across executive stakeholders.
• Expertise in Lean, Six Sigma, RCA, PDSA, FMEA.
• Advanced analytical and critical thinking; translates data into strategy.
• Executive communication and presentation skills.
• Ability to establish governance frameworks and drive accountability for outcomes.
• Mentor and develop staff; build organizational capability.
• Proficiency in MS Office and data visualization tools.

Responsibilities

• Leads development and execution of enterprise patient safety and quality programs aligned with strategic goals.
• Establishes governance structures, program roadmaps, and performance measures for quality initiatives.
• Coordinates or participates in regulatory compliance with CMS, Joint Commission, and other accreditation requirements.
• Directs large-scale, cross-functional performance improvement initiatives targeting key quality and safety metrics.
• Monitors program performance, identifies risks and gaps, and drives corrective actions and prioritization.
• Provides oversight of data abstraction, validation, reporting, and dashboard development for executive audiences.
• Serves as a key advisor to executive leadership on quality and patient safety outcomes and opportunities.
• Leads organizational readiness for regulatory surveys, audits, and accreditation activities.
• Facilitates enterprise committees, steering groups, and cross-functional collaboratives.
• Provides functional leadership, mentorship, and coordination across specialists, senior specialists, and leads.
• Drives adoption of quality improvement methodologies (Lean, Six Sigma, RCA, PDSA, FMEA).
• Promotes a culture of safety, accountability, and continuous improvement across the organization.

Skills

Leadership

Strategic planning

Influencing across executives

Data analytics

Executive communication

Change management

Mentoring staff

Data visualization

Governance

Education

Master's degree in nursing, informatics, analytics, pharmacy, health administration, epidemiology, or related field

Tools

Microsoft Office Suite

Data visualization tools

Job description

Johns Hopkins Medicine is seeking a Patient Safety & Quality Program Manager to lead enterprise-wide safety and quality initiatives, align strategies with organizational priorities, and partner with executive leadership.

The role oversees governance, analytics, and performance improvement methods (Lean, Six Sigma, RCA). You will drive regulatory readiness, develop dashboards for executives, and mentor teams across specialties to sustain a culture of safety.