Strategic Parts & Service Account Manager

Socket.dev; Pharr (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Doggett is seeking an Account Manager to promote parts, service and rental within the branch and respond to customer needs for parts and/or service.

The role focuses on selling to new and existing customers in a territory, strengthening relationships, and maintaining account profiles with accurate reporting and forecasting. Strong customer service and leadership skills are essential, with travel as needed.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 3+ years of sales experience preferred.
• Experience in transportation/logistics, field service, consumer products, wholesale distribution or supply chain management preferred.

Responsibilities

• Sell parts and service to new and/or current customers in a territory to achieve or exceed revenue objectives.
• Strengthen relationships with established customers and build rapport with potential customers by ensuring customer satisfaction with products and/or services.
• Build and maintain awareness of new products, services, competitor activities and market data.
• Maintain detailed account profiles, prepare sales reports and complete all paperwork including call reports and territory summaries accurately.
• Ensure credit applications are actively pursued prior to each sale or collected in advance.
• Assist manager in forecasting sales and setting account targets for parts, service and rental.

Skills

Customer Service

Multitasking

Leadership

Relationship Building

Financial Analysis

Territory Sales

Education

Bachelor's Degree or equivalent

Sales experience

Job description

Doggett is seeking an Account Manager to promote parts, service and rental within the branch and respond to customer needs for parts and/or service.

The role focuses on selling to new and existing customers in a territory, strengthening relationships, and maintaining account profiles with accurate reporting and forecasting. Strong customer service and leadership skills are essential, with travel as needed.