Strategic Partnerships Senior Manager

GN Group; Shakopee (MN); On-site; USD 110,000 - 140,000; Full time

Job summary

Jabra Hearing is seeking a Partnerships and Strategic Initiatives Senior Manager to lead and grow a portfolio of strategic partners, driving growth, retention and innovation across verticals such as insurance, senior living, and retail health. You will build and maintain strong external relationships and develop robust partner strategies.

You will work with Marketing, Sales, Audiology and Customer Experience to drive growth, establish scalable processes and onboard new partners as the team

Qualifications

• 5-7 years of business development, strategic partnerships, corporate strategy, or account management experience.
• Deep experience managing omnichannel and e-commerce retailers, including Amazon, Walmart and Best Buy.
• Experience navigating both digital shelf and physical retail environments.
• Travel approximately 10-20% to visit partners and internal teams.

Responsibilities

• Become a Jabra expert and understand the product and services offered.
• Develop mutually beneficial partner strategies based on partner goals and synergies.
• Own day-to-day relationships with partners and execute growth strategies.
• Identify and develop new business opportunities and manage partnership programs end-to-end.
• Build scalable, repeatable cross-functional processes to support growth.
• Collaborate with marketing, sales, and product for internal enablement of partnerships.
• Grow partner lifetime value by addressing evolving partner needs and growth targets.

Skills

Self-starter

Program building

Interpersonal comms

Presentation skills

Remote work

Startup experience

Enterprise partnerships

Education

Bachelor’s degree in business/marketing/economics

Job description

The Partnerships and Strategic Initiatives Senior Manager manages, grows and develops partner relationships and programs, to drive the success of B2B partnerships at Jabra Hearing. You will be an early hire on the partnership team and be responsible for leading and supporting a portfolio of strategic partners to execute against growth, retention, and innovation objectives. You will take a lead role in determining how to build innovative strategic partnerships across different verticals (ex., insurance, senior living, retail health, etc.). You will be responsible for operationalizing partnerships, which among other things, will entail establishing scalable and repeatable cross functional processes that can be leveraged for growth.

The Senior Manager role is a key member of the partnerships team at Jabra Hearing and will focus on ensuring strong external relationships and development of robust partner strategies that create strong value propositions for both Jabra Hearing and partner organizations. In this role, you will build and maintain an excellent working relationship with the Marketing, Sales, Audiology, and Customer Experience teams at Jabra, developing robust partnership strategies. Your work will drive growth and vastly broaden the reach of the company's products and services. This role reports to the Head of Strategy and Partnerships.

Essential Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Become a Jabra expert, knowing the ins and outs of the product and services we offer
• Gain a deep understanding of partner goals, strategy, and areas of synergy to develop mutually beneficial strategies
• Establish strong relationships with key decision makers within partner organizations
• Own the day-to-day relationship with partners and execute on our growth strategies
• identify and develop new business opportunities including management of partnership programs through inception, implementation and launch
• Develop and implement shared organizational processes – some unique to the partnership
• Work collaboratively with marketing, sales, and product on internal enablement to support partnerships
• Ensure partners realize significant value within 90 days of partnership launch
• Proactively engage partners and look for ways to further deepen relationships
• Proactively identify and assess key market and industry trends that will directly impact and influence partnerships strategy
• Understand the issues faced by partner organizations and their customers
• Bring passion and creativity with new ideas for ways to grow partnerships and add ongoing value
• Anticipate risks with partnerships and implement mitigation strategies to address them
• Grow partner lifetime value by identifying evolving needs of partners and driving them to exceed growth targets
• Onboard and train new partners
• Distill your partnerships knowledge and experience to internal stakeholders
• Serve as partnership SME for internal initiatives
• Build domain expertise and become a future leader at Jabra Hearing, as partnerships scale

Competencies

(Knowledge and Skills needed for this position.)

• A self-starter who can take the initiative and ensure that partners can get the attention and support they need to be successful
• Strong program building skill set with a focus on operationalizing at scale
• Strong interpersonal, verbal and written communication abilities along with effective presentation and facilitation skills
• Goal oriented, task focused, big picture thinker and small step executer
• Experience in a startup or small team environment
• Experience in engaging and successfully commencing large, multi-year enterprise partnerships
• Highly self-motivated and incredible work ethic
• Ability to effectively work independently and remotely by utilizing digital collaboration tools in order to engage and communicate complete, accurate, and relevant details tailored to various audiences
• Willing to go above and beyond to expand Jabra Hearing’s reach and impact

Desired Qualifications

• Bachelor’s Degree in Business, Marketing, Economics, or a related field (MBA preferred)

Experience (if necessary)

• 5-7 years of business development, strategic partnerships, corporate strategy, or account management experience and record of demonstrated ‘same account’ growth
• Deep, firsthand experience managing major omnichannel and e-commerce retailers, specifically Amazon (1P/Vendor Central), Walmart, and Best Buy
• Proven expertise navigating both the digital shelf (e-commerce optimization, retail media networks) and physical retail (in-store merchandising, line reviews, modular placement)
• Travel ~10-20% to visit partners and internal teams