Strategic Partnerships Lead, BaaS & Card Solutions

Cross River; Fort Lee (NJ); On-site; USD 150,000 - 170,000; Full time

Job summary

Cross River is seeking an AVP, Strategic Partnerships to lead high‑impact fintech relationships. You’ll be the front line for enterprise accounts, partnering with multiple Cross River teams to sustain growth, renewals, and strategic collaborations. Travel will be required.

Based in the United States (NJ area preferred), you will own client strategy, monitor performance, and advocate for clients within the bank, drafting contracts and aligning on AML/BSA compliance as needed.

Qualifications

• 6+ years experience managing high-profile relationships in fintech, ideally with payments, cards and banking services.
• Experience with Banking as a Service, Card Issuing or managing Processors.

Responsibilities

• Be the primary point of contact for a select group of Fintech Banking clients.
• Own retention and growth KPIs by identifying organic and inorganic growth patterns.
• Stay up to speed with client business models, strategy, and market performance to identify upsell/cross-sell opportunities.
• Interpret data to create a clear view on status and performance.
• Advocate for clients within the bank and liaise with other departments to resolve issues and integrate technology.
• Draft contracts with legal counsel for renewals and amendments.
• Develop and nurture Cross River relationships at multiple levels, including senior management.
• Perform weekly/monthly reviews and quarterly business reviews.

Skills

Relationship management

Fintech partnerships

Communication skills

Strategic thinking

Job description

Cross River is seeking an AVP, Strategic Partnerships to lead high‑impact fintech relationships. You’ll be the front line for enterprise accounts, partnering with multiple Cross River teams to sustain growth, renewals, and strategic collaborations. Travel will be required.

Based in the United States (NJ area preferred), you will own client strategy, monitor performance, and advocate for clients within the bank, drafting contracts and aligning on AML/BSA compliance as needed.