Strategic Partnership Delivery Lead

Pearson; Charleston (WV); Remote; USD 65,000 - 75,000; Full time

Job summary

Pearson is seeking a Specialist, Partnership Management to support School Assessment in delivering programs and coordinating cross-functional teams. The role emphasizes proactive risk management, change control, and stakeholder communication to ensure customer satisfaction.

The ideal candidate has 2–3 years in project management, strong MS Office skills, and the ability to navigate fast-paced environments while maintaining quality and budgets. Salary ranges apply for full-time employees.

Qualifications

• Bachelor’s degree desired or commensurate experience.
• 2–3 years of experience in a project management role.
• PMP certification or understanding of PMI principles (Preferred).
• Flexibility in the workplace.
• Ability to manage multiple, conflicting priorities in a fast-paced environment.
• Significant experience with customer service and project management.
• Understand team dynamics and foster a positive environment.
• High sense of urgency and attention to detail.
• Strong verbal/written communication, listening, negotiation and facilitation skills.
• Knowledge of Microsoft Office applications: Word, Outlook, Excel, MS Project, Visio, and PowerPoint.

Responsibilities

• Establish and maintain positive relationships with internal resources and external customers.
• Provide outstanding customer service and be responsive to questions and requests.
• Serve as a point-of-contact to the customer and cross-functional teams for day-to-day execution.
• Interpret and meet customer expectations to ensure satisfaction.
• Manage project lifecycle: initiate, plan, execute, control, close.
• Maintain project plan, requirements, schedule, and documentation.
• Network with stakeholders (customers, subcontractors, vendors) to meet goals.
• Ensure adherence to quality standards and review deliverables.
• Support implementation of SOWs and contracts; manage scope and changes.
• Identify opportunities for process and quality improvements to reduce costs.

Skills

Customer service

Project management

Communication

MS Office

Education

Bachelor’s degree or commensurate experience

Tools

MS Project

Visio

PowerPoint

Excel

Word

Outlook

Job description

Pearson is seeking a Specialist, Partnership Management to support School Assessment in delivering programs and coordinating cross-functional teams. The role emphasizes proactive risk management, change control, and stakeholder communication to ensure customer satisfaction.

The ideal candidate has 2–3 years in project management, strong MS Office skills, and the ability to navigate fast-paced environments while maintaining quality and budgets. Salary ranges apply for full-time employees.