Strategic Partner Success Specialist

AdCellerant; Denver (CO); Hybrid; USD 51,000 - 55,000; Full time

Benefits offered by this job

Paid vacation and holidays

Health/dental/vision benefits

401k with company match

Generous parental leave

Wellness program

Work from home flexibility

Denver, CO headquarters with hybrid in

Job summary

AdCellerant is seeking an Account Specialist to lead partner onboarding, campaigns launches, migrations, and strategic success planning in a hybrid Denver-area role. You will collaborate with Operations, Product, Support and Partner Success teams to ensure rapid value realization and strong campaign performance.

The role emphasizes mentorship, process improvement, and cross-functional leadership to drive partner growth, revenue retention, and product adoption.

Qualifications

• 2-3 years of experience in partner success, account management, onboarding, digital advertising, or related fields.
• Demonstrated success managing complex partner relationships and driving measurable business outcomes.
• Experience leading onboarding initiatives, migrations, or large-scale partner implementations.
• Strong understanding of digital advertising products, campaign strategy, and performance optimization.
• Excellent communication, presentation, and relationship management skills.
• Proven ability to influence stakeholders and collaborate across Sales, Operations, Product, and Customer Success teams.
• Experience mentoring team members and supporting organizational development.
• BA/BS degree or equivalent experience preferred.
• Willingness to travel up to 25% as needed.
• Strong understanding of digital advertising platforms including The Trade Desk, Google, and Meta.

Responsibilities

• Lead onboarding for new partners, including campaign migrations and cross-functional coordination.
• Guide partners through onboarding experiences focused on foundational digital knowledge and product adoption.
• Coordinate with Product, Operations, Support and Partner Success teams to align onboarding goals and metrics.
• Support onboarding through virtual and in-market partner meetings as needed.
• Assist with campaign reporting calls, business reviews, and strategic check-ins with partners.
• Deliver strategic recommendations to improve campaign performance and partner outcomes.
• Guide renewal planning and growth opportunities in collaboration with Operations.
• Serve as escalation point for complex partner concerns and coordinate resolution.
• Build trusted advisor relationships to drive retention and long-term growth.
• Measure advertiser churn, revenue retention, and renewals.

Skills

Partner success

Account management

Onboarding

Digital advertising

Relationship management

Communication

Stakeholder influence

Mentoring

Travel willingness

Advertising platforms

Cross-functional collaboration

Education

BA/BS degree or equivalent

Job description

AdCellerant is seeking an Account Specialist to lead partner onboarding, campaigns launches, migrations, and strategic success planning in a hybrid Denver-area role. You will collaborate with Operations, Product, Support and Partner Success teams to ensure rapid value realization and strong campaign performance.

The role emphasizes mentorship, process improvement, and cross-functional leadership to drive partner growth, revenue retention, and product adoption.