Strategic Partner Manager

HatchMed; Seattle (WA); Remote; USD 75,000 - 110,000; Full time

Job summary

HatchMed is seeking a Strategic Partner Manager to enhance partner relationships for its Smart Hardware Product Portfolio. In this remote role, you'll engage with Nurse Call Communication distributors and healthcare designers, driving innovation and revenue growth while collaborating across teams.

Qualifications

• 5+ years of B2B sales experience in healthcare technology or medical equipment preferred.
• Experience in strategic partnership management within the nurse call or healthcare industry.

Responsibilities

• Identify and cultivate relationships with nurse call dealers and design partners to meet sales targets.
• Collaborate with Strategic Partners and provide necessary support, training, and education.

Skills

Sales and negotiation skills

Analytical skills

Interpersonal skills

Customer service skills

Education

Bachelor’s degree in business, Engineering, or a related field

Tools

Zoho CRM

Apple products (iPads, iPhones, iOS)

Job description

Strategic Partner Manager

Location: Remote

Position Overview

HatchMed is seeking a highly motivated and results-driven Strategic Partner Manager to build strong partner relationships for its Smart Hardware Product Portfolio to expand market awareness/brand and drive revenue growth. This role is specifically focused on engaging Nurse Call Communication System/Solution Distributors/Resellers and Healthcare Designers/Architects to drive business growth and innovation.

As a Strategic Partner Manager, you will work closely with the Product Team to identify, target, cultivate, educate, train, support, and manage key strategic partnerships within the Nurse Call Communication System Distributors/Resellers and Healthcare Designers/Architect sales channels. Additionally, facilitating collaboration between Strategic Partners and End Users of the Smart Hardware Products will be a key responsibility.

Primary Responsibilities

• Identify, target, and cultivate relationships with nurse call dealers and healthcare design partners KPI’s in order to meet or exceed annual territory sales targets, while ensuring alignment with HatchMed’s vision and mission
• Collaborate with Strategic Partners in developing and executing comprehensive strategies, including KPIs and MOQs, necessary to drive business growth.
• Facilitate collaboration between nurse call dealers, healthcare designers, and End Users of the Smart Hardware Products.
• Work with appropriate HatchMed team members to provide necessary support, training, and education to all Strategic Partners and End Users.
• Communicate any/all Strategic Partner concerns to appropriate HatchMed team members.
• Develop a deep understanding of all Smart Hardware Products to effectively communicate their value and benefits to partners and their customers.
• Identify and communicate opportunities for new products & projects within the healthcare technology sector.
• Collaborate with marketing & engineering team members to create partner documents for training, technical support, and sales.
• Document all Strategic Partner/prospect interactions in HatchMed’s CRM (Zoho).
• Prepare and provide progress updates, including KPIs, to management monthly.

Qualifications and Experience

• Willing to travel out-of-state and overnight up to 25%
• 5+ years of B2B sales experience, preferably in healthcare technology or medical equipment sales
• Valid driver's license and auto insurance
• Familiarity with Apple products (iPads, iPhones, iOS) preferred
• Bachelor’s degree in business, Engineering, or a related field preferred
• Proven experience in strategic partnership management within the nurse call or healthcare industry preferred

Core Competencies

• Results-driven
• Competitive
• Excellent sales and negotiation skills
• Highly organized and attentive to detail
• Strong analytical and problem-solving skills
• High EQ
• Coachable and eager to learn
• Strong interpersonal and customer service skills
• Ability to function well under pressure

This position provides a unique opportunity to play a key role in expanding HatchMed’s presence in the nurse call and healthcare design space, fostering partnerships that drive innovation and growth.

HatchMed is an Equal Opportunity Employer committed to diversity and inclusion, and does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws.