Strategic Operations Project Manager - Library & Finance

Duke Careers

Durham (NC)

On-site

USD 75,000 - 90,000

Full time

14 days+
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Job summary

Duke University Libraries is seeking an Operations Project Manager to lead cross-functional initiatives within the Library Finance & Operations division. You will manage project plans, timelines, and budgets while driving operational improvements across units.

Collaborating with HR, Finance, Technology Operations, Facilities & Security, and the Library Service Center, you will develop dashboards, reports, and executive briefings to enable informed decision-making and effective resource planning.

Qualifications

  • Bachelor's degree in a related field.
  • Two years of progressively responsible experience in project management, business operations, organizational effectiveness, or a related field.
  • Demonstrated experience leading cross-functional initiatives.
  • Advanced project management, organizational planning, analytical, communication, and collaboration skills.
  • Experience preparing reports, dashboards, and executive-level presentations.
  • Advanced Microsoft Excel and Microsoft 365 skills.
  • Preferred: Master's degree, higher education experience, or PMP/Lean Six Sigma/Prosci certification.

Responsibilities

  • Lead complex projects and strategic initiatives across multiple operational units.
  • Develop project plans, timelines, deliverables, communication strategies, and budget projections.
  • Monitor project progress, identify risks, and facilitate timely resolution of barriers.
  • Coordinate implementation of divisional priorities and operational improvements.
  • Prepare executive project updates and recommendations for divisional leadership.
  • Evaluate business processes and lead continuous improvement initiatives across Finance & Operations.
  • Develop and maintain divisional standard operating procedures and operational documentation.
  • Coordinate divisional planning activities and monitor progress on leadership priorities.
  • Facilitate collaboration among operational departments and campus administrative partners.
  • Serve as liaison between Library staff and campus administrative units.
  • Research and recommend best practices to improve operational effectiveness and performance.
  • Oversee lifecycle of contracts, MOUs, and interdepartmental agreements.
  • Coordinate workforce planning and position management activities.
  • Monitor staffing metrics, recruitment progress, vacancies, and personnel funding.
  • Develop workforce and financial dashboards for planning and forecasting.
  • Analyze trends and provide recommendations supporting resource allocation.
  • Support budget planning, reporting, and operational analysis.
  • Prepare executive briefings, presentations, and decision-support materials.
  • Coordinate cross-functional activities on behalf of divisional leadership.

Skills

Advanced Excel
Microsoft 365
Project management
Cross-functional leadership
Analytical skills
Communication skills

Education

Bachelor's degree
Master's degree
PMP/Lean Six Sigma/Prosci certification

Tools

Microsoft Excel
Microsoft 365

Job description

Duke University Libraries is seeking an Operations Project Manager to lead cross-functional initiatives within the Library Finance & Operations division. You will manage project plans, timelines, and budgets while driving operational improvements across units.

Collaborating with HR, Finance, Technology Operations, Facilities & Security, and the Library Service Center, you will develop dashboards, reports, and executive briefings to enable informed decision-making and effective resource planning.

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