Strategic Operations Program Manager

Xometry; Lexington (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

Xometry is seeking an experienced Program Manager, Operations to drive cross-functional programs that boost efficiency and scale our manufacturing marketplace in the United States. You will partner with product, engineering, supply chain, and customer success teams to deliver measurable improvements.

The role requires a Bachelor's degree and at least five years of program or operations management, with strong analytics, budget and risk management, and up to 25% travel.

Qualifications

• Bachelor’s degree in Business, Engineering, Operations, or related field.
• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced environment.
• Strong analytical, problem-solving, and communication skills.
• Proven experience managing budgets, timelines, and project scope.
• Willingness and ability to travel up to 25% of the time.

Responsibilities

• Lead and manage complex, cross-functional operational programs from initiation through execution and delivery.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes.
• Develop and monitor KPIs to track program success and identify areas for continuous improvement.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
• Analyze data to inform decision-making and identify opportunities for automation and process enhancement.
• Champion lean principles and operational best practices across the organization.

Skills

Cross-functional collaboration

KPI development

Budget management

Project leadership

Travel up to 25%

Education

Bachelor's degree in Business, Engineering, Operations, or related field

Tools

Jira

Asana

Microsoft Project

Job description

Xometry is seeking an experienced Program Manager, Operations to drive cross-functional programs that boost efficiency and scale our manufacturing marketplace in the United States. You will partner with product, engineering, supply chain, and customer success teams to deliver measurable improvements.

The role requires a Bachelor's degree and at least five years of program or operations management, with strong analytics, budget and risk management, and up to 25% travel.