Strategic Operations Partner, Senior Associate

Relativity; Town of Texas (WI); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Relativity is seeking a Senior Strategy & Business Operations Associate to join the Success Operations team. You will partner with leadership to turn strategy into grounded decisions and shape how the department operates, including AI and technology initiatives.

In a hybrid/remote role, you will collaborate across Relativity Success, balancing priorities and delivering an operating picture used by executives to prioritize work and report value.

Qualifications

• 3–5 years of experience in strategy, business operations, management consulting, or customer success operations within SaaS or tech.
• Ability to influence senior leaders and translate quantitative and qualitative data into actionable insights.
• Track record of owning consequential decisions in ambiguous, fast-moving environments.
• Strong prioritization and workload management with disciplined trade-offs.
• Exceptional written, verbal, and executive-facing communication; AI-enabled operations fluency.

Responsibilities

• Serve as a strategic thought partner to Success leadership, supporting planning, alignment, and execution.
• Channel ground intelligence into Strategic Execution's prioritization and reporting capabilities.
• Support cross-team prioritization, assess dependencies, surface conflicts, and keep sequencing grounded.
• Stay close to in-flight work to reflect a complete department picture.
• Recommend action with cross-team dependencies and AI maturity signals attached.
• Contribute to executive reporting and annual planning with current intelligence on adoption and dynamics.

Skills

Business Operations

Change Management

Consulting

Cross-Functional Teamwork

Operational Excellence

Process Improvements

Project Management

Risk Management

Strategic Planning

Strategy Development

Gainsight

Salesforce

Tableau

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity is seeking a Senior Strategy & Business Operations Associate to join the Success Operations team. You will partner with leadership to turn strategy into grounded decisions and shape how the department operates, including AI and technology initiatives.

In a hybrid/remote role, you will collaborate across Relativity Success, balancing priorities and delivering an operating picture used by executives to prioritize work and report value.