Strategic Operations Manager, Multibrand Launches

Dine Brands Global, Inc.; Pasadena (CA); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Dine Brands Global, Inc. in Pasadena is seeking an Operations & Strategy role to lead dual-brand launches and ongoing restaurant deployments. You will drive cross-functional projects, validate readiness, and partner with brand teams, operations, and technology to ensure smooth deployments.

The role emphasizes data-driven decision making, process improvements, and scalable rollout of new initiatives across Applebee’s and IHOP concepts.

Qualifications

• Bachelor’s degree in Business, Hospitality, or related field (or equivalent experience).
• 3–6+ years of experience in operations, project management, analytics, or restaurant technology.
• Experience in restaurant or multi-unit environments preferred.
• Working knowledge of POS, KDS, and integrated restaurant technologies.
• Strong analytical and problem-solving skills.
• Proficiency in Excel, PowerPoint, and Word (MS Project a plus).

Responsibilities

• Manage projects with varying degrees of complexity, definition and risk.
• Lead cross-functional initiatives from inception through testing and implementation.
• Develop implementation plans, timelines, checklists, and operational requirements.
• Validate restaurant readiness, including menus, system configurations, and workflows prior to launch.
• Partner with brand teams, Operations, Technology, Training, Marketing, and vendors to ensure successful deployments.
• Identify opportunities to improve sales, order accuracy, execution, and guest experience.
• Provide data-driven insights and recommendations to operators and field leadership.

Skills

Operations management

Project management

Analytics

Cross-functional collaboration

Stakeholder communication

Education

Bachelor’s degree in Business, Hospitality, or related field

Tools

POS Systems

KDS

MS Excel

MS PowerPoint

MS Word

Job description

Dine Brands Global, Inc. in Pasadena is seeking an Operations & Strategy role to lead dual-brand launches and ongoing restaurant deployments. You will drive cross-functional projects, validate readiness, and partner with brand teams, operations, and technology to ensure smooth deployments.

The role emphasizes data-driven decision making, process improvements, and scalable rollout of new initiatives across Applebee’s and IHOP concepts.