Strategic Operations Manager – Deal Services

RSM US LLP; Washington; On-site; USD 103,000 - 176,000; Full time

Job summary

RSM US LLP is seeking a Deal Services Operations Manager to partner with Deal Services leadership and translate practice priorities into coordinated operational execution. You will support performance management, reporting, WIP/AR and billing follow-up, and headcount tracking.

You will collaborate with Finance, Resource Management, Talent, Marketing, IT, and other support teams to deliver efficient operating processes, KPI reporting, and polished leadership communications.

Qualifications

• Bachelor’s degree required.
• Minimum of five years of experience supporting management or leadership-level stakeholders in a professional services, consulting, operations, finance, or related environment.
• Experience coordinating cross-functional initiatives with Finance, Resource Management, Talent, Marketing, IT, Legal, Billing, or other internal teams.
• Demonstrated ability to manage multiple priorities, organize ambiguous requests, create project plans, track action items, and drive work to completion with limited oversight.
• Advanced Microsoft Office skills, particularly Excel, PowerPoint, Word, Outlook, and Teams; ability to create polished reports, presentations, trackers, and written communications.
• Strong analytical skills with ability to work with financial, operational, resource, headcount, WIP, AR, pipeline, and performance data.

Responsibilities

• Partner strategically with Deal Services leaders to support execution of priorities, growth, profitability, and risk mitigation.
• Coordinate with internal functions to develop, implement, and maintain efficient operating processes and practice support routines.
• Develop, maintain, analyze, and improve Deal Services reporting and KPI packages including financial results, revenue, utilization, headcount, and project margins.
• Provide operational support for time-sensitive leader requests, including meeting prep, action item tracking, and follow-up communications.
• Coordinate leadership forums, communications, training materials, and meeting agendas.
• Create polished work products from leadership requests, including analysis summaries, presentations, and decision-support documentation.
• Plan and drive projects to completion, manage risks, and adapt plans as priorities change.
• Support deployment of new services by coordinating with practice leaders and internal teams.

Skills

Stakeholder management

Advanced Excel

PowerPoint

Data analysis

Written and verbal communication

Project coordination

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Word

Outlook

Teams

Job description

RSM US LLP is seeking a Deal Services Operations Manager to partner with Deal Services leadership and translate practice priorities into coordinated operational execution. You will support performance management, reporting, WIP/AR and billing follow-up, and headcount tracking.

You will collaborate with Finance, Resource Management, Talent, Marketing, IT, and other support teams to deliver efficient operating processes, KPI reporting, and polished leadership communications.