Strategic Operations Leader, Facilities & Shared Services

Sony Pictures Entertainment; Culver City (CA); On-site; USD 159,000 - 199,000; Full time

Job summary

Sony Pictures Entertainment in Culver City seeks a Director, Strategy & Centralized Services to oversee the Studio Service Center, Archibus, procure-to-pay, payroll processing, reporting and analytics, and department policies and procedures.

The Director will partner with executive leadership to prioritize and execute department strategy, including annual budgeting, OKRs, leadership communications, and cross-functional programs with People Experience, Finance, and Procurement to improve service

Qualifications

• Bachelor’s degree preferred; equivalent professional experience considered.
• 7+ years in business operations, facilities administration, workplace services, shared services, or related functions.
• 5–7+ years of leadership experience managing administrative or operational teams.
• Experience with IWMS (Archibus or similar) and OKR programs preferred.
• Experience driving process optimization via continuous improvement methodologies.

Responsibilities

• Partner with EVP and Senior Leadership to shape department strategy and prioritize goals.
• Lead SSC and Administrative teams to optimize service delivery and workflows.
• Oversee end-to-end procure-to-pay processes and financial administration tasks.
• Develop and maintain reporting, analytics, dashboards, and KPIs.
• Create policies, procedures, controls, and operating standards for consistency and compliance.

Skills

Strategic planning

Leadership

Data analytics

OKR / goal setting

Stakeholder management

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration, Facilities Management, Operations Management, or related field

Tools

Archibus

SAP

ServiceNow

Power BI

Job description

Sony Pictures Entertainment in Culver City seeks a Director, Strategy & Centralized Services to oversee the Studio Service Center, Archibus, procure-to-pay, payroll processing, reporting and analytics, and department policies and procedures.

The Director will partner with executive leadership to prioritize and execute department strategy, including annual budgeting, OKRs, leadership communications, and cross-functional programs with People Experience, Finance, and Procurement to improve service