Strategic Operations Leader, Conferences & Events

Operations Council; Golden, Northern (CO, KY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

13 paid holidays per year

Fully vested retirement plan on first‑

Job summary

Colorado School of Mines is seeking an Associate Director of Operations/Conferences and Event Services to lead internal and external event operations across campus venues in Golden, CO. You will supervise staff, coordinate with IT, Marketing, and facilities, and ensure policy compliance and effective event management.

The role oversees the Moving & Event Support unit, manages event software, and supports a diverse range of campus activities, with a focus on service quality and stakeholder

Qualifications

• Bachelor’s degree from an accredited four‑year institution of higher education, or equivalent work experience may be substituted for the education requirement on a year for year basis
• 3 years of progressively responsible professional experience in a university, hotel, or resort setting, with responsibilities in conference/event coordination
• 3 years of supervision experience, including demonstrated experience in the development and training of full‑time staff
• 3 years of professional experience in events management, including thorough knowledge of and experience in operating professional sound, video and lighting systems
• Excellent communication and interpersonal skills
• Experience working with a variety of stakeholders, clients, and colleagues
• Outstanding administrative and planning abilities.
• Master’s degree from an accredited four‑year institution of higher education.
• 4+ years of progressively responsible professional experience in a hotel, resort, association or university setting, with responsibilities in conference/event coordination, including demonstrated management experience in the development and training of staff (professional staff preferred).
• EMS/Cvent Software proficiency

Responsibilities

• Provide leadership, oversight, and support to full-time staff. This includes recruitment, training, coaching and evaluating performance.
• Create staff development plans, facilitate team development and provide professional development opportunities.
• Oversee student employee recruitment, training, supervision and evaluation.
• Serve as primary liaison with Human Resources for departmental student recruitment.
• Oversee daily operations of the information desk and venues.
• Provide oversight for content updates to the Conference and Event Services webpages and ensure timely project management in cooperation with Marketing and Communications.
• Provide leadership and support to conference and intern housing staff, including interfacing with internal and external clients and managing operations.
• Provide leadership and support to the Event and Moving Unit, ensuring work orders are completed and performance metrics are measured.

Job description

Colorado School of Mines is seeking an Associate Director of Operations/Conferences and Event Services to lead internal and external event operations across campus venues in Golden, CO. You will supervise staff, coordinate with IT, Marketing, and facilities, and ensure policy compliance and effective event management.

The role oversees the Moving & Event Support unit, manages event software, and supports a diverse range of campus activities, with a focus on service quality and stakeholder