Strategic Operations Leader – Admin, Compliance & Data

Harrisonburg-Rockingham CSB; Harrisonburg (VA); On-site; USD 100,000 - 170,000; Full time

Job summary

Harrisonburg-Rockingham CSB is seeking a Director of Operations to lead the agency’s administrative departments, including Human Resources, Compliance, IT, Clerical Services, Medical Records, and Data Management. The role requires executive-level oversight of project management, policy implementation, and regulatory compliance across programs.

Reporting to the Executive Director, this position supervises multiple managers and will collaborate on financial planning, risk management, and contract

Qualifications

• Requires master’s degree in public administration or related field with 3 years supervisory experience.
• Preferred knowledge of public behavioral health and related regulation/compliance.
• Strong planning, organizational development, and data reporting capabilities.

Responsibilities

• Oversee administrative functions across HR, Compliance, IT, Clerical, Medical Records, and Data Management.
• Provide project management leadership for agency projects as directed by Executive Director.
• Coordinate contract compliance requirements and state performance contract obligations.
• Oversee risk management, incident reporting, HIPAA, and related regulatory compliance.
• Supervise data management activities and outcome reporting; manage ERP Administration.
• Support financial planning, asset management, and capital projects with Executive Director and CFO.

Skills

Public administration

Leadership

Compliance management

Education

Master's degree in public administration

Master's degree in human services

Job description

Harrisonburg-Rockingham CSB is seeking a Director of Operations to lead the agency’s administrative departments, including Human Resources, Compliance, IT, Clerical Services, Medical Records, and Data Management. The role requires executive-level oversight of project management, policy implementation, and regulatory compliance across programs.

Reporting to the Executive Director, this position supervises multiple managers and will collaborate on financial planning, risk management, and contract