Strategic Operations Lead – Growth & Execution

Stress-Free; Northern (KY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Professional development opportunities

Executive mentorship and leadership

Job summary

Stress-Free Auto Care is seeking an Operations Program Manager to support the execution of strategic initiatives across our rapidly growing organization. This role serves as a force multiplier for executive leadership, ensuring critical projects are delivered on time, cross-functional teams remain aligned, and operational priorities are executed consistently across the company.

The Operations Program Manager will work directly with executive leadership and partner closely with Operations,

Qualifications

• 3+ years of operational leadership, project management, consulting, business operations, or related experience.
• Exceptional organizational and project management skills.
• Strong written and verbal communication abilities.
• Ability to manage multiple projects simultaneously with competing priorities.
• Advanced proficiency with spreadsheets, reporting, and data analysis.
• Strong attention to detail and follow-through.
• Ability to work independently with minimal supervision.

Responsibilities

• Lead and coordinate company-wide strategic initiatives from planning through execution.
• Develop project plans, timelines, milestones, ownership assignments, and reporting structures.
• Ensure critical initiatives remain on schedule and obstacles are identified and resolved quickly.
• Maintain visibility into all major organizational priorities and proactively escalade risks.
• Support executive leadership in driving organizational priorities and special projects.
• Prepare materials, reporting, presentations, and analyses for leadership meetings, board meetings, and strategic planning sessions.
• Coordinate follow-up and accountability across leadership teams.
• Manage action item tracking and ensure commitments are completed on schedule.
• Prepare and distribute Weekly Business Review reporting.
• Consolidate operational performance metrics across stores, districts, and regions.
• Identify performance trends, opportunities, and risks requiring leadership attention.
• Coordinate follow-up actions resulting from WBR discussions.
• Monitor key operational metrics across the organization.
• Identify underperformance and partner with leaders to develop corrective action plans.
• Track progress against goals and ensure follow-through on commitments.
• Assist in developing scalable systems and processes as the company grows.
• Support acquisition, diligence, integration, and store launch activities as needed.
• Coordinate cross-functional efforts related to new store openings, conversions, and operational transitions.
• Track project milestones and ensure readiness across all involved departments.
• Document, improve, and standardize operational processes.
• Identify inefficiencies and develop scalable solutions.
• Build systems that improve communication, accountability, and execution across the organization.

Skills

Operational leadership

Project management

Communication

Data analysis

Cross-functional coordination

Tools

Excel

Job description

Stress-Free Auto Care is seeking an Operations Program Manager to support the execution of strategic initiatives across our rapidly growing organization. This role serves as a force multiplier for executive leadership, ensuring critical projects are delivered on time, cross-functional teams remain aligned, and operational priorities are executed consistently across the company.

The Operations Program Manager will work directly with executive leadership and partner closely with Operations,