Strategic Operations Lead for ExCL Center

SUNY Oneonta; City of Oneonta (NY); Sur place; USD 65 000 - 79 000; Plein temps

Résumé du poste

SUNY Oneonta seeks an Associate Director of Operations for the ExCL Center in Oneonta, NY. The role leads daily operations, enrollment management, and program administration for non-degree learners and College in High School activities.

Responsibilities include advising students, overseeing registrations, and ensuring policy compliance. The position partners with Deans, faculty, and campus offices, supervises staff, and supports program development while maintaining accuracy of data and

Qualifications

• Bachelor's degree required.
• 3–5 years of experience in higher education administration, admissions, enrollment management, or continuing education administration.
• Experience with student management systems and operations, student services, program coordination, and supervision.
• Minimum 3–5 years of Banner experience in a professional environment.
• Working knowledge of FERPA and academic records compliance.
• Knowledge of cash handling procedures, compliance, and enrollment management practices.

Responsabilités

• Oversee enrollment, registration, and student management operations for the ExCL Center, including SLATE, BANNER, and related systems.
• Serve as primary advisor for non-degree students, guiding orientation, progress monitoring, and student services.
• Administer Cross-Registration for visiting students and oversee Winter/Summer Intersession enrollment.
• Support College in High School programs (SOMLA, AOP Summer Academy) through course development and admissions.
• Build and maintain relationships with high school partners and Dual Enrollment contacts; manage communications.
• Ensure compliance with policies, accreditation standards, and MOUs; maintain records and financial tracking of program revenue.
• Collaborate with the Director on new programs and operational priorities; supervise the Office Assistant.

Connaissances

Analytical thinking

Organizational skills

Problem solving

Multitasking

FERPA knowledge

Formation

Bachelor's degree

Outils

Banner

SLATE

Student Management Systems

Description du poste

SUNY Oneonta seeks an Associate Director of Operations for the ExCL Center in Oneonta, NY. The role leads daily operations, enrollment management, and program administration for non-degree learners and College in High School activities.

Responsibilities include advising students, overseeing registrations, and ensuring policy compliance. The position partners with Deans, faculty, and campus offices, supervises staff, and supports program development while maintaining accuracy of data and