Strategic Operations Lead for AI-Driven Growth

UMAI Consultancy; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

ElevenLabs moves fast—by design. As Company Operations Lead you will own the infrastructure that keeps velocity as the company scales, building the right systems and processes to support a 50-country hybrid organization.

You’ll establish the operating cadence, drive strategic planning, and deploy a lean team of generalists to tackle cross-functional challenges while partnering with Security, IT, and the Automations team to ensure things are built right and adopted widely.

Qualifications

• Proven experience leading Strategy & Operations or BizOps in high-growth tech.
• Experience standing up functions/systems from scratch.
• Structured problem-solving background in strategy consulting or operator roles.
• Strong AI tooling fluency and ability to push AI enablement.
• Exceptional stakeholder management in flat, fast-paced environments.

Responsibilities

• Operating Cadence: OKR planning, workforce and headcount planning.
• Operating System: architecture for systems of record and governance, knowledge management.
• AI Enablement & Agentification: enable teams to work with AI, manage tool access and rollouts.
• Operations Centre of Excellence: define and embed best practices across the company.

Skills

Strategy & Ops leadership

BizOps function

Structured problem solving

AI fluency

Stakeholder management

Job description

ElevenLabs moves fast—by design. As Company Operations Lead you will own the infrastructure that keeps velocity as the company scales, building the right systems and processes to support a 50-country hybrid organization.

You’ll establish the operating cadence, drive strategic planning, and deploy a lean team of generalists to tackle cross-functional challenges while partnering with Security, IT, and the Automations team to ensure things are built right and adopted widely.