Strategic Operations Analyst

U.S. Bank; Saint Paul (MN); On-site; USD 71,000 - 84,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k)

Vacation time

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a business analyst to join our Wealth Management operations. You’ll blend operations, analysis, reporting, testing, and project support to drive strategic initiatives and improve processes across the account lifecycle.

You’ll partner with business leaders, technology teams, and vendors to deliver solutions and manage changes in a fast-paced environment. Ideal candidates bring 4+ years of related experience, strong analytical and communication skills, and experience with

Qualifications

• Bachelor’s degree or equivalent work experience.
• Typically, four or more years of related experience.
• Business analysis experience.
• Experience supporting testing, quality assurance, or user acceptance testing efforts.
• Process improvement or operational excellence experience.
• Experience managing or supporting projects and business initiatives.
• Jira experience.
• SQL knowledge and reporting experience.
• Experience with Tableau or similar reporting and visualization tools.
• Strong analytical and problem-solving abilities.
• Excellent organizational and time-management skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office products.
• Experience working with both business and technology partners.

Responsibilities

• Partner with business leaders, technology teams, and vendors to support strategic initiatives
• Coordinate and execute business-side testing for system enhancements and vendor solutions
• Develop, maintain, and analyze reports, metrics, and operational data
• Support process improvement efforts that increase efficiency and reduce risk
• Track projects, enhancements, and testing activities using Jira
• Identify workflow improvements and recommend solutions
• Assist with requirements gathering, documentation, and analysis of business needs
• Support implementation of new processes and operational changes
• Create and maintain test plans, track issues, and report testing results
• Act as a liaison between business and technology partners
• Manage multiple priorities and initiatives in a dynamic environment

Skills

Business analysis

Analytical thinking

Communication skills

Time management

Education

Bachelor’s degree or equivalent

Tools

Jira

SQL

Tableau

Microsoft Office

Job description

U.S. Bank is seeking a business analyst to join our Wealth Management operations. You’ll blend operations, analysis, reporting, testing, and project support to drive strategic initiatives and improve processes across the account lifecycle.

You’ll partner with business leaders, technology teams, and vendors to deliver solutions and manage changes in a fast-paced environment. Ideal candidates bring 4+ years of related experience, strong analytical and communication skills, and experience with