Strategic Operational Readiness Program Manager

Crescent Solutions; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Crescent Solutions in Miami is seeking an experienced Project Manager to coordinate operational readiness for large-scale initiatives. You will drive deliverables, manage risks, and align multiple stakeholders from planning through post-launch hypercare.

The role requires 5+ years in project management or readiness, strong stakeholder management, executive communication, and advanced PowerPoint skills. JIRA and Power BI experience for tracking is essential.

Qualifications

• At least five years of project management or operational readiness experience.
• Demonstrated ability to independently drive complex initiatives and deliverables.
• Strong stakeholder-management and executive-communication skills.
• Advanced PowerPoint presentation-development skills.
• Experience using JIRA and Power BI for project tracking and reporting.
• Excellent organization, attention to detail, and follow-through.
• Experience supporting large-scale implementations, operational readiness, cutover, go-live, or hypercare activities is strongly preferred.

Responsibilities

• Coordinate operational readiness activities, project deliverables, dependencies, risks, and action items.
• Develop and maintain project plans, readiness trackers, status reports, and leadership presentations.
• Facilitate cross-functional meetings and ensure owners remain accountable for assigned actions.
• Identify potential risks, delays, and readiness gaps and drive them toward resolution.
• Provide clear, concise updates to stakeholders and senior leadership.
• Support implementation, cutover, go-live, and post-launch hypercare activities.
• Use JIRA and Power BI to track progress, report performance, and improve project visibility.

Skills

Project management

Stakeholder management

Executive communication

PowerPoint

JIRA

Power BI

Organizational skills

Complex initiatives

Tools

JIRA

Power BI

Job description

Crescent Solutions in Miami is seeking an experienced Project Manager to coordinate operational readiness for large-scale initiatives. You will drive deliverables, manage risks, and align multiple stakeholders from planning through post-launch hypercare.

The role requires 5+ years in project management or readiness, strong stakeholder management, executive communication, and advanced PowerPoint skills. JIRA and Power BI experience for tracking is essential.