Strategic OEM Accounts & Projects Coordinator

RENSA FILTRATION INC; Elk Grove Village (IL); On-site; USD 67,000 - 88,000; Full time

Job summary

Rensa Filtration is seeking an organized OEM Account & Program Coordinator to support the OEM Sales Director and manage quotes, orders, samples, and forecasts with cross-functional teams. You will maintain pricing, product data, and customer records in ERP/CRM, coordinate with Engineering, Quality, Production, and Supply Chain, and help ensure on-time delivery and project progress.

The role requires strong Excel/outlook skills, and prior OEM/manufacturing experience is a plus.

Qualifications

• Four or more years of experience in sales support, customer service, account coordination, project coordination, or a similar role is preferred.
• Experience in manufacturing, filtration, HVAC, industrial products, or another technical environment is preferred.
• Previous experience supporting OEM customers or coordinating technical products and projects is a plus.

Responsibilities

• Provide day-to-day administrative, account, and sales support to the OEM Sales Director.
• Assist with preparing, submitting, and tracking customer quotations and requests for quotations.
• Maintain quote logs and use the CRM system to document and follow up on outstanding quotations, samples, opportunities, and customer requests.
• Assist with processing customer purchase orders and verifying pricing, minimum order quantities, lead times, product information, and order status.
• Track open purchase orders and coordinate with internal teams to obtain updated production and shipping dates.
• Identify potential delays and communicate with the appropriate internal teams to ensure customer commitments are addressed proactively.
• Coordinate customer sample requests and prototype orders.
• Own and maintain customer forecasts and communicate anticipated demand to Operations and Supply Chain.

Skills

Organizational skills

Communication skills

Attention to detail

Cross-functional collaboration

Independent work

ERP/CRM systems

Microsoft Office (Outlook/Excel/Word)

OEM/manufacturing experience

Education

Four or more years in sales support or coordination

Tools

ERP systems

CRM systems

Job description

Rensa Filtration is seeking an organized OEM Account & Program Coordinator to support the OEM Sales Director and manage quotes, orders, samples, and forecasts with cross-functional teams. You will maintain pricing, product data, and customer records in ERP/CRM, coordinate with Engineering, Quality, Production, and Supply Chain, and help ensure on-time delivery and project progress.

The role requires strong Excel/outlook skills, and prior OEM/manufacturing experience is a plus.