Strategic Nonprofit Operations Leader

The Arc of Chester County; West Chester (Chester County); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Long-term disability

Employee Assistance Program

Employee discount purchasing plan

Job summary

The Arc of Chester County is seeking a Chief Operations Officer to oversee administrative, program, and fiscal operations essential to fulfilling our mission of supporting individuals with disabilities and their families. The COO will supervise staff, manage IT, facilities, fleet, and HR, and partner with executives to advance services and compliance.

Responsibilities include strategic planning, policy implementation, budget oversight, and external partnerships to enhance impact and growth

Qualifications

• Bachelor’s degree required; nonprofit experience preferred.
• Extensive HR strategy and operations experience including employee relations, recruiting, retention, workforce planning, compensation and performance management.
• Ten years of related experience or equivalent education/experience.
• Five years of senior leadership experience.

Responsibilities

• Oversee daily administrative operations including IT, facilities, fleet, office administration and HR; manage Chief Administration Officer."
• Lead program operations, staff development, and growth of services; ensure compliance and alignment with mission.
• Manage budgeting, contracts, and fiscal operations; monitor financial performance and opportunities for revenue growth.
• Collaborate with executive leadership to ensure policies, compliance, and performance reporting; drive strategic operational plans.
• Develop and implement data metrics to monitor outcomes, improve productivity, and ensure quality and compliance.

Skills

Supervisory skills

Organizational skills

Interpersonal communication

Written communication

Independent work

Prioritization

Computer skills

Education

Bachelor’s degree

Non-profit experience

HR operations experience

10+ years experience

Senior leadership

Tools

Excel

Job description

The Arc of Chester County is seeking a Chief Operations Officer to oversee administrative, program, and fiscal operations essential to fulfilling our mission of supporting individuals with disabilities and their families. The COO will supervise staff, manage IT, facilities, fleet, and HR, and partner with executives to advance services and compliance.

Responsibilities include strategic planning, policy implementation, budget oversight, and external partnerships to enhance impact and growth