Strategic MSP Partner Lead

Workday; United States; On-site; USD 140,000 - 210,000; Full time

Job summary

Workday is seeking a Principal Partner Account Manager in North America to lead end-to-end MSP relationships and drive revenue growth through strategic partnerships. You will shape partner plans, coordinate with sales and services, and identify innovative opportunities to expand our enterprise ecosystem.

The role emphasizes cross-functional collaboration, market expansion, and delivering measurable outcomes for customers and partners within a fast-paced, growth-oriented environment.

Qualifications

• 8+ years of experience in Partner Management or a related SaaS/Cloud/AI field.
• Experience managing Enterprise MSPs such as Wipro, Infosys, DXC and TCS.
• 4+ years in developing and executing partner business plans that drive revenue growth and customer success.
• 4+ years of managing complex partner relationships, including delivery quality, escalations, and performance.

Responsibilities

• Manage the 360-degree relationship with a portfolio of MSPs, including revenue contributions, delivery quality, escalations, and partner innovations.
• Develop and execute annual partner plans, including account mapping and performance management against targets.
• Drive practice growth and go-to-market plans aligned to Workday's Sales and Services organizations within North America.
• Identify solutions and innovation opportunities within the partner ecosystem to support Workday's product and services strategy.
• Lead demand generation efforts and sourced opportunities through partner channels to drive new subscription revenue.
• Collaborate cross-functionally with Partner Sales, Partner Success, Sales and Services leadership to ensure unified execution and partner success.

Skills

Partner Management

Alliance Management

Channel Management

Go-to-Market Strategy

Revenue Growth

Relationship Building

Negotiation

Strategic Partnerships

Job description

Workday is seeking a Principal Partner Account Manager in North America to lead end-to-end MSP relationships and drive revenue growth through strategic partnerships. You will shape partner plans, coordinate with sales and services, and identify innovative opportunities to expand our enterprise ecosystem.

The role emphasizes cross-functional collaboration, market expansion, and delivering measurable outcomes for customers and partners within a fast-paced, growth-oriented environment.