Strategic Merchandising Program Lead

Amazon; Seattle (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Senior Program Manager for the WFM Ecommerce, Product, and Merchant Capabilities team in Austin, TX. You will lead a large-scale cross-functional program bridging product, tech, and business stakeholders to deliver strategic merchandising initiatives.

You will craft roadmaps, drive governance, and communicate updates to senior leadership while removing blockers and improving delivery velocity across multiple workstreams.

Qualifications

• 5+ years of program or project management experience.
• 3+ years cross-functional work with non-tech teams.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience using data and metrics to determine and drive improvements.
• Bachelor's degree

Responsibilities

• Establish and lead program governance for a large technology initiative, including defining program structure, milestones, cadences, and reporting mechanisms
• Develop and maintain comprehensive program plans, roadmaps, and status reporting for executive leadership
• Drive cross-functional coordination across product management, engineering, and business stakeholder teams to ensure alignment on priorities, dependencies, and deliverables
• Create and manage executive-level communications including business reviews, program updates, and leadership narratives
• Identify and mitigate program risks and blockers; elevate appropriately and drive resolution
• Design and implement scalable program management processes, tools, and mechanisms that can be leveraged across the organization
• Facilitate decision‑making across teams by synthesizing complex information into clear, actionable recommendations
• Build and maintain strong relationships with technical and non‑technical stakeholders at all levels of the organization
• Track and report on key program metrics, ensuring transparency and accountability across workstreams

Skills

Program management

Cross-functional collaboration

Stakeholder communication

Data-driven decisions

Executive communication

Education

Bachelor's degree

Job description

Amazon.com Services LLC is seeking a Senior Program Manager for the WFM Ecommerce, Product, and Merchant Capabilities team in Austin, TX. You will lead a large-scale cross-functional program bridging product, tech, and business stakeholders to deliver strategic merchandising initiatives.

You will craft roadmaps, drive governance, and communicate updates to senior leadership while removing blockers and improving delivery velocity across multiple workstreams.