Strategic Demand Planning Program Lead

Amazon; Austin, Northern (TX, KY); Hybrid; USD 116,000 - 160,000; Full time

Job summary

Amazon's Whole Foods Market Merchant Capabilities Team seeks a Sr. Program Manager, Demand Planning to drive a multi-year agenda linking merchandising, supply chain, and technology. You will own the program governance, coordinate cross‑functional work streams, and shape the operating model with data‑driven recommendations.

You will develop KPI frameworks, guide tool onboarding, and present clear, data‑backed updates to senior leadership, enabling scalable decision making across the business unit.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Drive the 3-year program vision across Merchandising, Supply Chain, and Technology teams that results in excellent customer experiences, top-notch operational efficiency, and data-driven decision‑making across multiple stakeholders.
• Drive cross‑functional alignment across by facilitating working groups, documenting decisions, and driving alignment.
• Define and align business processes and decision‑making flows across planning functions, ensuring that roles, handoffs, and escalation paths are clearly documented and consistently followed.
• Lead program reviews by synthesizing program status, surfacing risks and lowlights with candor, and proposing clear paths to resolution.
• Develop and maintain the demand planning KPI framework, driving alignment on measurement standards across planning and inventory teams and continuously improving how the program tracks and communicates its impact.
• Own the program's entitlement framework — defining our impact to the business.
• Support the expansion and adoption of demand planning tools and capabilities by coordinating user onboarding, change management, and feedback loops between end users and product teams.
• Identify capability gaps in the current demand planning operating model and develop structured recommendations for leadership.
• Produce high‑quality written artifacts — including program narratives, goal documents, operating model proposals, and executive briefings — that meet Amazon's bar for clarity, precision, and data‑backed reasoning.

Skills

Program management experience

Data and metrics driven

End-to-end program ownership

Education

Master's degree or MBA

Tools

AI tools knowledge

Job description

Amazon's Whole Foods Market Merchant Capabilities Team seeks a Sr. Program Manager, Demand Planning to drive a multi-year agenda linking merchandising, supply chain, and technology. You will own the program governance, coordinate cross‑functional work streams, and shape the operating model with data‑driven recommendations.

You will develop KPI frameworks, guide tool onboarding, and present clear, data‑backed updates to senior leadership, enabling scalable decision making across the business unit.