E‑Commerce Program Manager – Strategy & Delivery

Amazon.com Services LLC; Austin (TX); On-site; USD 74,000 - 130,000; Full time

Job summary

Amazon.com Services LLC – Whole Foods Market E-Commerce Program Manager based in Austin, TX. You will drive program strategy, execution, and KPI management across e‑commerce workstreams in partnership with Merchandising, Marketing, Operations, Finance and Technology.

We seek a strategic thinker who obsessively focuses on customers, builds trust with stakeholders, and consistently delivers results through cross‑functional teams, including global and regional WFM, Amazon Business, and Tech groups.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Advanced Excel (Pivot Tables, VLOOKUP) and SQL experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross-functionally with tech and non-tech teams.

Responsibilities

• Executes assigned e-commerce programs and projects.
• Identifies optimizations for program execution based on data and insights.
• Develops program-specific tactics and goals to achieve engagement objectives.
• Leads execution of programs, including timelines and budgets, and communicates status.
• Ensures weekly, monthly, and quarterly reporting for e-commerce programs.

Skills

Program management

Data analysis

SQL

Cross-functional

Tools

Excel

Pivot Tables

Job description

Amazon.com Services LLC – Whole Foods Market E-Commerce Program Manager based in Austin, TX. You will drive program strategy, execution, and KPI management across e‑commerce workstreams in partnership with Merchandising, Marketing, Operations, Finance and Technology.

We seek a strategic thinker who obsessively focuses on customers, builds trust with stakeholders, and consistently delivers results through cross‑functional teams, including global and regional WFM, Amazon Business, and Tech groups.