Strategic Membership Insights & Reporting Manager

American Dental Association, Inc.; Chicago, Northern (IL, KY); Hybrid; USD 75,000 - 94,000; Full time

Benefits offered by this job

Hybrid work schedule (2-3 days from/at

Ample Paid time off

401(k)

Flexible Spending Account

Life insurance

Pet Insurance

Student Loan Refinance

Charity event volunteering time off

Job summary

American Dental Association seeks a Manager of Membership Analytics and Reporting in Chicago to lead analytics, reporting, and licensure data that support recruitment, retention, and growth. You will oversee dashboards, integrate licensure data, and deliver insights that guide KPIs.

Collaboration with cross-functional teams ensures data-driven decisions. The role requires a strong BI/toolset background, excellent communication, and a strategic, self-starting mindset.

Qualifications

• Bachelor's degree or experience in lieu of degree.
• 5 years experience with analytics or data platforms and dashboard delivery.
• Experience building reports, dashboards, and data-driven insights.
• Translate business requirements into reporting solutions.
• Collaborate with stakeholders to deliver analytics initiatives.
• Understand enterprise systems and how data informs decisions.
• Excellent communication and data management skills.
• Self-starter with strategic orientation.
• Proficient in Excel and BI tools such as Power BI/Tableau.
• Role may require after-hours work.

Responsibilities

• Lead analytics, reporting, and licensure data processes to support recruitment, retention, and growth.
• Ensure accuracy and delivery of dashboards and official reporting.
• Integrate licensure data to inform membership performance KPIs.
• Translate complex data into actionable recommendations for stakeholders.
• Collaborate across teams to enable data-driven decisions and strategy.

Skills

Verbal communication

Written communication

Analytical skills

Collaboration

Presentation skills

Data management

Excel

Power BI

Tableau

Education

Bachelor's degree

Experience in lieu of degree

Tools

AMS/CRM systems

Job description

American Dental Association seeks a Manager of Membership Analytics and Reporting in Chicago to lead analytics, reporting, and licensure data that support recruitment, retention, and growth. You will oversee dashboards, integrate licensure data, and deliver insights that guide KPIs.

Collaboration with cross-functional teams ensures data-driven decisions. The role requires a strong BI/toolset background, excellent communication, and a strategic, self-starting mindset.