Strategic Medical Device Account Manager

Cirtec Services GmbH; Enfield (CT); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Training and career development

Healthcare and well-being programs

401(k) retirement savings with company

Job summary

Cirtec Medical Corporation is seeking a proactive client-facing professional to drive revenue, manage customer relationships, and support quoting, forecasting, and production planning. You will collaborate with Sales, Finance, and Operations to optimize delivery and service and develop strategic sales reporting tools.

The role requires strong communication, presentation skills, and experience in a medical device environment, with cross-functional collaboration across leadership teams.

Qualifications

• Bachelor's Degree from accredited college or university.
• 4+ years of extensive experience in a client facing role, preferably in a CDMO or medical device manufacturing setting.
• Strong communication and Interpersonal skills.
• Excellent presentation skills.
• Ability to work on multiple projects simultaneously in a fast-paced environment.
• Comfortable working with cross functional teams and Upper Management.
• Microsoft Office and general software skills required (Word Excel PowerPoint etc.)
• MBA preferred

Responsibilities

• Build and maintain relationships with key customer contacts to manage expectations and drive growth.
• Monitor customer portfolio revenue and profitability to meet objectives; develop pricing strategies.
• Drive quarterly business reviews with key production customers and present KPI data and initiatives.
• Lead customer demand forecasts for budgeting and production planning.
• Coordinate internal teams to address customer concerns and escalate major topics.
• Ensure products are priced accurately and margins maintained.
• Provide delivery information based on planning and update ERP data.
• Handle daily calls and correspondence with customers and sales reps.
• Record customer interactions and process accounts and documents.
• Assist Business Development with quotes for new/ revised purchase orders.

Skills

Strong communication

Interpersonal skills

Excellent presentation

Multitasking in fast-paced environment

Microsoft Office proficiency

Education

Bachelor's degree

MBA preferred

Job description

Cirtec Medical Corporation is seeking a proactive client-facing professional to drive revenue, manage customer relationships, and support quoting, forecasting, and production planning. You will collaborate with Sales, Finance, and Operations to optimize delivery and service and develop strategic sales reporting tools.

The role requires strong communication, presentation skills, and experience in a medical device environment, with cross-functional collaboration across leadership teams.