Strategic Marketing & Customer Engagement Lead (Remote)

AACN (American Association of Critical-Care Nurses); Aliso Viejo (CA); Remote; USD 152,000 - 169,000; Full time

Benefits offered by this job

Paid time off

Health plans

Retirement savings program

Flexible work arrangements

Job summary

AACN is seeking a Marketing Communications & Customer Engagement Manager to lead the Integrated Marketing team from its Aliso Viejo, CA location. The role drives strategic marketing, communications, and customer engagement programs across digital and traditional channels, shaping brand presence and program promotion.

The position requires strong leadership, content and social media expertise, and a track record of cross-functional collaboration.

Qualifications

• Bachelor’s degree or equivalent in marketing/communications or related field.
• 7+ years of marketing and communications experience.
• Experience managing copywriting, web content, media relations, vendors or teams.
• Experience organizing conference exhibitions.
• Experience leading SEO/SEM and multi-channel campaigns.

Responsibilities

• Provides authentic leadership and ensures development of department team members.
• Leads integrated marketing to advance organizational outcomes.
• Oversees marketing campaigns across digital and traditional channels.
• Develops and coordinates marketing and communication plans aligned with strategy.
• Manages budgets and resources to ensure successful execution.
• Establishes metrics and reporting to drive decision-making.

Skills

Leadership

Strategic thinking

Communication

Team management

Education

Bachelor’s degree in marketing/communications/journalism or related field

Master’s degree preferred

Job description

AACN is seeking a Marketing Communications & Customer Engagement Manager to lead the Integrated Marketing team from its Aliso Viejo, CA location. The role drives strategic marketing, communications, and customer engagement programs across digital and traditional channels, shaping brand presence and program promotion.

The position requires strong leadership, content and social media expertise, and a track record of cross-functional collaboration.