Remote Marketing & Customer Engagement Leader

American Association of Critical Care Nurses; Aliso Viejo (CA); Remote; USD 152,000 - 169,000; Full time

Job summary

The American Association of Critical Care Nurses (AACN) is seeking a Marketing Communications & Customer Engagement Manager in Aliso Viejo, CA. This senior role leads integrated marketing, brand visibility, and customer engagement across digital and traditional channels.

You will shape campaigns, manage budgets, and collaborate with stakeholders to advance AACN’s mission. Ideal candidates bring 7+ years in marketing/communications, strong leadership, and deep knowledge of content strategies,

Qualifications

• Bachelor’s degree in marketing, communications, journalism, or related field.
• At least 7 years of marketing and communications experience, including a management role.
• Experience leading internal and contracted services for copywriting, web content, media relations.
• Experience organizing conference exhibitions.
• Experience leading SEO/SEM and multi-channel campaigns.

Responsibilities

• Develop, implement, and evaluate integrated marketing and communications plans aligned with strategy.
• Lead the marketing and customer engagement strategy across channels and initiatives.
• Oversee campaigns, digital and content, ensuring brand consistency.
• Budget, allocate resources, and manage schedules for department success.
• Build relationships with stakeholders to drive engagement and outcomes.

Skills

Leadership and operational judgment

Team building

Cross-functional collaboration

Strategic marketing

Social media marketing

Content marketing

Storytelling

Stakeholder management

Project management

Communication skills

Education

Bachelor’s degree in marketing/communications/journalism or related field

Master’s degree or equivalent preferred

Tools

Microsoft Office Suite

Google Workspace

Content management systems

Job description

The American Association of Critical Care Nurses (AACN) is seeking a Marketing Communications & Customer Engagement Manager in Aliso Viejo, CA. This senior role leads integrated marketing, brand visibility, and customer engagement across digital and traditional channels.

You will shape campaigns, manage budgets, and collaborate with stakeholders to advance AACN’s mission. Ideal candidates bring 7+ years in marketing/communications, strong leadership, and deep knowledge of content strategies,