Strategic Market Access Marketing Ops Lead

Brighter Signals; New Jersey; On-site; USD 120,000 - 207,000; Full time

Benefits offered by this job

Vacation –120 hours per calendar year

Sick time –40 hours per calendar year

Holiday pay –13 days per calendar year

Parental Leave –480 hours within one y

Volunteer Leave –32 hours per calendar

Job summary

Johnson & Johnson Health Care Systems Inc. (Strategic Customer Group, SCG) is recruiting for a Manager, Market Access Marketing Operations. This role partners with the Director to build, run and improve processes that enable Market Access Marketers (MAMs) to plan and execute effectively.

It offers exposure across SCG planning, governance and enablement and is a development path toward future MAM roles. The incumbent will coordinate the annual planning cycle, support the COMPASS operating model,

Qualifications

• Bachelor's degree required; MBA preferred.
• 5+ years of pharmaceutical/healthcare industry experience; marketing or related healthcare experience is ideal.
• Hands-on experience with J&J CAC process and compliance expectations.
• Strong project management skills and attention to detail in a matrixed environment.
• Proven ability to influence stakeholders and drive change with clear communication.
• Experience using AI/tools to enhance deliverables and workflows.

Responsibilities

• Coordinate the annual planning cycle in partnership with the Director, embedding MAPS insights and informing strategy.
• Support operation of the COMPASS model, trackers, logs, and communications for VAP/SAM teams.
• Partner with CAC reviewers and MAMs to monitor process performance and drive workflow improvements.
• Design and deliver ongoing upskilling through MAM touchpoints, onboarding playbook and resources.
• Maintain resources linking access strategy to field execution, including training calendars and launch readiness.
• Develop and manage communications, forums and events to build awareness and collaboration.
• Gather feedback and translate learnings into actionable recommendations, leveraging AI.

Skills

Program/Project management

Stakeholder management

Communications

AI tools utilization

Education

Bachelor's degree

MBA

Tools

SharePoint

AI tools

Job description

Johnson & Johnson Health Care Systems Inc. (Strategic Customer Group, SCG) is recruiting for a Manager, Market Access Marketing Operations. This role partners with the Director to build, run and improve processes that enable Market Access Marketers (MAMs) to plan and execute effectively.

It offers exposure across SCG planning, governance and enablement and is a development path toward future MAM roles. The incumbent will coordinate the annual planning cycle, support the COMPASS operating model,