Market Access Marketing Ops Leader

Johnson & Johnson Co.; Titusville (NJ); On-site; USD 120,000 - 207,000; Full time

Benefits offered by this job

Long-term incentive program

401(k) plan

Vacation time 120 hours/year

Sick time 40 hours/year

Job summary

Johnson & Johnson Health Care Systems Inc. is seeking a Manager, Market Access Marketing Operations. You will partner with the Director to build, run and improve processes, tools and capabilities enabling MAMs to plan and execute effectively across SCG planning, governance, and enablement.

This development role offers exposure across MAPS and CAC workflows, with opportunities to drive adoption of AI-enabled, scalable content while supporting onboarding and training for new hires.

Qualifications

• 5+ years of pharmaceutical/healthcare industry experience; marketing or related healthcare experience is ideal.
• Hands-on experience with the J&J CAC process and understanding reviewer roles, workflows, systems and compliance expectations.
• Proven ability to lead and prioritize multiple high-visibility projects in a matrixed environment with structure and clarity.

Responsibilities

• Coordinate the annual planning cycle with the Director, embedding MAPS insights into planning and learning sessions.
• Support operations and adoption of the COMPASS operating model; maintain trackers and communications.
• Partner with CAC reviewers and MAMs to monitor process performance and drive workflow improvements, including AI-enabled content.
• Design and deliver ongoing upskilling via MAM Touchpoint calls, onboarding playbook, and new-hire resources.
• Maintain resources connecting access strategy to field execution, such as training calendars and Brand Fact Sheets.
• Develop communications and events to build awareness, collaboration, and knowledge-sharing across teams.
• Gather stakeholder feedback and use AI tools to simplify and scale team workflows.

Skills

Agility jumps

AI judgement integration

Coaching

Commercial awareness

Cross-functional collaboration

Customer intelligence

Global market

Health economics

Pricing strategies

Strategic thinking

Regulatory compliance

Education

Bachelor's degree

MBA preferred

Job description

Johnson & Johnson Health Care Systems Inc. is seeking a Manager, Market Access Marketing Operations. You will partner with the Director to build, run and improve processes, tools and capabilities enabling MAMs to plan and execute effectively across SCG planning, governance, and enablement.

This development role offers exposure across MAPS and CAC workflows, with opportunities to drive adoption of AI-enabled, scalable content while supporting onboarding and training for new hires.