Strategic Logistics & Order Fulfillment Manager

Lotus Bakeries; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Lotus Bakeries is seeking a Planning & Logistics Manager to drive end-to-end supply chain excellence in the United States. You will oversee Order Fulfillment and Supply Chain Systems, optimize order desk processes, and manage 3PL warehouses to ensure accurate stock, timely delivery, and strong service levels.

In this role you will lead cross-functional teams, coordinate ERP and EDI initiatives, and drive continuous improvement in KPIs such as OTIF, stock accuracy, and cost efficiency.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations Management, or related field preferred.
• 5+ years of experience in supply chain, logistics, or order management.
• Experience with 3PL warehouse providers and external logistics partners.
• Strong inventory management, stock reconciliation, and warehouse operations knowledge.
• Experience optimizing order management processes and driving automation.
• Knowledge of ERP systems, EDI integrations, and supply chain systems management.
• Experience leading large-scale supply chain or systems implementation projects.
• Strong analytical skills with KPI and metrics experience.
• Ability to identify root causes and drive improvements.
• Experience with deductions/penalties/chargebacks or customer compliance.
• Familiarity with food safety, quality, compliance documentation.
• Strong project management and organizational skills.
• Excellent communication and cross-functional collaboration.
• Strong problem-solving and proactive mindset.
• Advanced proficiency in Microsoft Excel and reporting tools.
• Ability to work independently with accountability and detail.
• Experience in fast-paced CPG/food manufacturing/distribution.

Responsibilities

• Oversee Order Fulfillment and Supply Chain Systems functions for end-to-end product flow.
• Lead optimization and automation of order desk processes and 3PL warehouse operations.
• Drive penalties reduction and large-scale supply chain projects.
• Provide direction and coaching to teams to align with company objectives.
• Monitor KPIs like OTIF, MOQ, stock evolution, and costs; implement improvements.
• Coordinate ERP upgrades, EDI integrations, and new warehouse launches.
• Ensure food safety and quality documentation is aligned with FSQA standards.

Skills

Analytical skills

Project management

Cross-functional collaboration

Excel proficiency

Problem-solving

Attention to detail

Independent work

Education

Bachelor's degree

Tools

ERP systems

EDI integrations

Reporting tools

Job description

Lotus Bakeries is seeking a Planning & Logistics Manager to drive end-to-end supply chain excellence in the United States. You will oversee Order Fulfillment and Supply Chain Systems, optimize order desk processes, and manage 3PL warehouses to ensure accurate stock, timely delivery, and strong service levels.

In this role you will lead cross-functional teams, coordinate ERP and EDI initiatives, and drive continuous improvement in KPIs such as OTIF, stock accuracy, and cost efficiency.