Strategic Logistics Coordinator - Customer & Carrier Ops

Pro Trans International; Laredo (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

ProTrans International is seeking a Supply Chain Manager in Laredo, TX to handle transactional work, coordinate with carriers and internal teams, and develop supply chain solutions to enhance the customer experience. The role serves as the primary day-to-day contact for customers at plant level, contributing to ProTrans objectives.

The position requires 1+ year in logistics or a related field, with willingness to travel nationally and internationally.

Qualifications

• Critical thinking and problem solving to resolve complex logistics issues.
• Strong verbal and written communication with customers and internal teams.
• Ability to manage multiple tasks and projects with tight timelines.
• Experience navigating a matrix organization and coordinating with carriers.

Responsibilities

• Communicate with TL carriers to confirm pickups and deliveries and perform check calls in ProTrans’ TMS System.
• Facilitate border crossing operations with Border Crossing team and notify customers of deviations.
• Arrange expedite shipment needs and communicate with Expedit e team.
• Assist customer plants with daily operational issue resolution.
• Elevate service level issues to Operations Manager.
• Communicate holiday schedules and internal adjustments to customers.
• Ensure reporting is distributed as needed (daily, weekly, monthly).
• Work with Accounts Receivable to secure timely billing.

Skills

Critical Thinking

Time management

Communication

Team coordination

Bilingual English/Spanish

Education

Bachelor’s degree in Logistics, Transportation or business-related field

Tools

Microsoft Office

BI tools

Job description

ProTrans International is seeking a Supply Chain Manager in Laredo, TX to handle transactional work, coordinate with carriers and internal teams, and develop supply chain solutions to enhance the customer experience. The role serves as the primary day-to-day contact for customers at plant level, contributing to ProTrans objectives.

The position requires 1+ year in logistics or a related field, with willingness to travel nationally and internationally.