Strategic Logistics Account Manager

Werner Enterprises Inc; St. Charles (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Supplemental coverage

Job summary

Werner Enterprises Inc. seeks a Dedicated Logistics Manager to own the profitability of a dedicated account through day-to-day operations including driver management, load planning, and customer service to ensure satisfaction.

The role involves supervising personnel and drivers, revenue generation, invoicing, safety, equipment maintenance, and payroll, coordinating with billing, safety, and operations to meet KPIs and deliver exceptional service to customers across North America.

Qualifications

• Bachelor’s degree in Business Administration with emphasis in Marketing, Management, or Transportation/Logistics.
• 2–3 years customer service experience.
• 2–3 years transportation experience.
• 1–2 years AS400 and PC experience.

Responsibilities

• Owns dedicated account profitability and KPI targets for the client.
• Oversee driver management, load planning, and customer service activities.
• Supervise office personnel and drivers assigned to the account.
• Coordinate invoicing, billing, safety, and payroll processes.
• Interface with multiple departments to meet performance targets.

Skills

Customer service

Transportation experience

People management

Education

Bachelor's degree in Business Administration with emphasis in Marketing, Management, or Transportation/Logistics

Tools

AS400

PC skills

Job description

Werner Enterprises Inc. seeks a Dedicated Logistics Manager to own the profitability of a dedicated account through day-to-day operations including driver management, load planning, and customer service to ensure satisfaction.

The role involves supervising personnel and drivers, revenue generation, invoicing, safety, equipment maintenance, and payroll, coordinating with billing, safety, and operations to meet KPIs and deliver exceptional service to customers across North America.