Strategic Leave & Accommodations Coordinator

Alliance Animal Health; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Alliance Animal Health is seeking a Leave of Absence Specialist to coordinate leaves across a multi-state organization. You will serve as the internal point of contact, guide employees through leave initiation with the third-party administrator, and own case coordination from start to return to work, ensuring timely actions and accurate tracking.

You will also support workplace accommodations, stay updated on FMLA/ADA/PWFA and related state laws, and collaborate with Benefits and HR leadership

Qualifications

• 2+ years of direct experience supporting leave of absence, disability, and/or workplace accommodation processes.
• Working knowledge of FMLA, ADA, PWFA, state and local leave programs, and employee leave administration.
• Experience supporting or coordinating leave programs within a multi-state organization.
• Experience working with a third-party leave administrator, disability carrier, or similar vendor preferred.
• Demonstrated ability to manage multiple cases, deadlines, and follow-up activities simultaneously in a detail-oriented environment.
• Strong written and verbal communication skills with the ability to explain processes clearly and professionally.
• Ability to develop effective working relationships across multiple levels and functions of an organization.
• Ability to handle confidential and sensitive employee and medical information appropriately.
• Strong problem-solving skills and ability to recognize when an issue requires escalation.
• Proficiency with Microsoft Office applications.
• Experience with ADP Workforce Now or a comparable HRIS platform.

Responsibilities

• Serve as the primary internal point of contact for teammates, practice leadership, and HR partners regarding leave of absence processes, case status, and next steps.
• Guide teammates and leaders through the process for initiating leave requests with Alliance’s third party leave administrator.
• Own internal leave case coordination from initiation through return to work or case closure, ensuring required actions and follow-up are completed timely.
• Coordinate with the third party leave administrator regarding leave status, outstanding documentation, extensions, anticipated return to work dates, and other case related activity.
• Monitor active and pending leave cases and maintain accurate internal tracking of leave dates, case status, anticipated return to work dates, and outstanding actions.
• Proactively follow up with teammates, practice leadership, HR partners, and the third-party leave administrator when information or action is outstanding.
• Communicate relevant leave status updates and next steps to internal stakeholders while maintaining appropriate confidentiality of employee medical information.
• Coordinate return to work activities, including tracking required documentation, confirming return dates, and communicating identified work restrictions to appropriate stakeholders.
• Identify and elevate complex, sensitive, high-risk, or unusual situations to Benefits or HR leadership as appropriate.

Skills

Leave management

Communication skills

Detail-orientation

Time management

Confidentiality

Policy interpretation

Tools

ADP Workforce Now

Microsoft Office

HRIS

Job description

Alliance Animal Health is seeking a Leave of Absence Specialist to coordinate leaves across a multi-state organization. You will serve as the internal point of contact, guide employees through leave initiation with the third-party administrator, and own case coordination from start to return to work, ensuring timely actions and accurate tracking.

You will also support workplace accommodations, stay updated on FMLA/ADA/PWFA and related state laws, and collaborate with Benefits and HR leadership