Strategic Leader, Multi-Site Clinical Operations

Arthritis and Rheumatism Associates, PC; Rockville (MD); On-site; USD 110,000 - 150,000; Full time

Job summary

Arthritis and Rheumatism Associates, PC is seeking a Senior Manager, Clinical Operations to lead multi-site clinical office teams, standardize workflows, drive quality improvement, and ensure compliant care delivery across seven sites.

Travel among locations is required, with collaboration across executive leadership, physicians, and administrative staff to optimize patient care, staffing, and performance metrics.

Qualifications

• Bachelor’s degree in Nursing or Healthcare Administration or related field required.
• 7–10 years of progressive clinical leadership experience in a multi-site healthcare setting.
• Excellent interpersonal, communication, and organizational skills.

Responsibilities

• Lead, mentor, and develop clinical office teams to promote high performance, engagement, and accountability.
• Partner with executive leadership and physicians to align clinical operations with organizational goals and patient care standards.
• Evaluate and enhance clinical workflows, staffing models, and patient throughput across all sites.
• Drive implementation of quality improvement initiatives, patient safety programs, and clinical efficiency projects.
• Oversee daily clinical office operations, including scheduling, staffing, coverage, and time approvals.
• Standardize clinical policies, procedures, and training across locations to ensure consistency and compliance.
• Monitor KPIs such as patient flow, staffing ratios, and quality metrics.
• Collaborate with HR and admins on hiring, onboarding, and performance evaluation of clinical staff.

Skills

Clinical leadership

Stakeholder collaboration

Regulatory compliance

Quality improvement

Education

Bachelor’s degree in Nursing or Healthcare Administration

Job description

Arthritis and Rheumatism Associates, PC is seeking a Senior Manager, Clinical Operations to lead multi-site clinical office teams, standardize workflows, drive quality improvement, and ensure compliant care delivery across seven sites.

Travel among locations is required, with collaboration across executive leadership, physicians, and administrative staff to optimize patient care, staffing, and performance metrics.