Senior Clinical Operations Leader — Multi-Site

Arthritis-; Rockville (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Arthritis- invites applications for a Senior Manager, Clinical Operations guiding seven-office clinical operations. You will lead clinical office teams, standardize workflows, and ensure regulatory compliance across sites to deliver high-quality patient care.

You will collaborate with physicians and executive leadership to align operations with strategic goals, optimize workflows, and drive quality improvement initiatives, with regular travel among sites.

Qualifications

• Bachelor’s degree required (Nursing, Healthcare Administration, or related field).
• 7–10 years of progressive clinical leadership in multi-site healthcare settings.
• Proven ability to lead teams through change and drive performance.
• Strong understanding of healthcare operations, compliance, and quality improvement.

Responsibilities

• Lead, mentor, and develop clinical office teams to promote high performance, engagement, and accountability.
• Partner with executive leadership and physicians to align operations with goals and patient care standards.
• Evaluate and enhance clinical workflows, staffing models, and patient throughput across sites.
• Drive quality improvement initiatives, patient safety programs, and clinical efficiency projects.
• Oversee daily clinical office operations including scheduling, staffing, coverage, and time approvals.
• Standardize policies, procedures, and training across locations for consistency and compliance.
• Monitor KPIs such as patient flow and quality metrics; collaborate on hiring and evaluations.
• Serve as liaison between staff and physician leadership to ensure open communication.

Skills

Leadership

Clinical Operations

Change Management

Communication

Team Building

Education

Bachelor's degree in Nursing, Healthcare Administration, or related field

Job description

Arthritis- invites applications for a Senior Manager, Clinical Operations guiding seven-office clinical operations. You will lead clinical office teams, standardize workflows, and ensure regulatory compliance across sites to deliver high-quality patient care.

You will collaborate with physicians and executive leadership to align operations with strategic goals, optimize workflows, and drive quality improvement initiatives, with regular travel among sites.