Strategic Leader, Child Support & Office Operations

Kandiyohi County; Willmar (MN); On-site; USD 82,000 - 114,000; Full time

Job summary

Kandiyohi County is seeking a Support Services Supervisor to lead the Child Support Unit, office support team, and HHS support services. The role interprets laws, develops policies, assigns workloads, trains staff, and drives process improvements to meet performance standards.

Responsibilities include budgeting, reporting, and collaboration with the County Attorney, state agencies, and partners. A degree plus supervisory experience is required; a bachelor’s degree is preferred.

Qualifications

• Associate’s degree with 5+ years of related experience, or 3+ years with associate degree and supervisory experience.
• Equivalent education/experience combination accepted.

Responsibilities

• Supervise Child Support and office support staff and manage workloads.
• Recruitment, hiring, orientation, and staff development.
• Ensure compliance with laws, policies, and program requirements.
• Manage day-to-day operations of Child Support Unit and related teams.
• Coordinate budgets, expenditures, and contracts.
• Serve as liaison with state agencies and county attorney.
• Represent department at meetings and trainings.

Skills

Supervisory leadership

Budgeting

Policy development

Staff training

Data analysis

Education

Associate’s degree in business, administration, human services, or related field

Bachelor’s degree preferred

Job description

Kandiyohi County is seeking a Support Services Supervisor to lead the Child Support Unit, office support team, and HHS support services. The role interprets laws, develops policies, assigns workloads, trains staff, and drives process improvements to meet performance standards.

Responsibilities include budgeting, reporting, and collaboration with the County Attorney, state agencies, and partners. A degree plus supervisory experience is required; a bachelor’s degree is preferred.