Strategic Leader, Carrier & Captive Analytics

Sedgwick Claims Management Services Ltd; Town of Texas (WI); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Sedgwick is seeking a visionary VP Carrier and Captive Analytics to lead and grow a high-impact analytics team. You’ll define strategy, establish data foundations, and deliver leadership insights across multi-account structures to support client value creation and growth.

You will partner with Operations, Client Services, Finance, and Marketing to translate performance into stronger stewardship, renewals, and ROI narratives while directing budget and enterprise solutions.

Qualifications

• Bachelor's degree in a related field from an accredited college or university preferred.
• Ten (10) years of related experience or equivalent combination of education and experience required.
• Excellent oral and written communication skills, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Proven management/leadership skills.
• Ability to create and complete comprehensive, accurate and constructive written reports.
• Ability to work in a team environment.

Responsibilities

• Lead the Carrier and Captive analytics strategy and roadmap, setting priorities, sequencing investments, and building a dedicated capability aligned to business and client needs.
• Establish the data and governance foundation required to scale Carrier and Captive analytics, including entity hierarchy, mappings, metric definitions, source logic, and integration with broader enterprise data, Finance, and technology initiatives.
• Build actionable operational and leadership insights, translating complex multi-account, multi-policy, and parent/child structures into trusted rollups, metrics, and decision tools that show where attention or intervention is needed.
• Use analytics to drive client value and growth, partnering across Operations, Client Services, Finance, and Marketing to translate performance into stronger stewardship, renewal, cross-sell, and ROI narratives.
• Responsible for directing a team that manages business analytics and pipeline.
• Responsible for developing and overseeing client relationship management enterprise solutions.
• Responsible for providing strategic direction for business intelligence, contact management system, and client base intelligence analytics.
• Oversees business and communications engagement analytics and presents information to business key holders.
• May oversee budget management for the business area.

Skills

Leadership

Strategic thinking

Communication

Analytical skills

Team management

Presentation skills

Organizational skills

Interpersonal skills

Reporting skills

Education

Bachelor's degree in related field

Job description

Sedgwick is seeking a visionary VP Carrier and Captive Analytics to lead and grow a high-impact analytics team. You’ll define strategy, establish data foundations, and deliver leadership insights across multi-account structures to support client value creation and growth.

You will partner with Operations, Client Services, Finance, and Marketing to translate performance into stronger stewardship, renewals, and ROI narratives while directing budget and enterprise solutions.