Strategic Leader, Advancement Services & Donor Analytics

CP01 Chatham University; United States; On-site; USD 81,000 - 109,000; Full time

Job summary

Chatham University is seeking a Senior Director of Advancement Services to lead gift processing, data management, reporting, prospect research and donor relations. Reporting to the Vice President for Advancement, this role will build an integrated donor experience and drive analytics to support fundraising and alumni engagement.

The ideal candidate will have a Bachelor's degree and at least five years in advancement services or related functions, with strong leadership, strategic planning, and

Qualifications

• Bachelor’s degree required.
• Minimum of five years of progressively responsible experience in advancement services, development operations, donor relations, prospect research, or related advancement functions.
• Experience overseeing gift processing, data management, reporting, stewardship, and advancement operations.
• Experience with prospect research, portfolio management, and donor analytics preferred.
• Experience supervising staff and managing projects across multiple functions.
• Strong analytical, organizational, and problem solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage confidential information with discretion and professionalism.
• Experience with advancement CRM systems and reporting tools.

Responsibilities

• Lead day-to-day advancement services operations, ensuring effective systems, workflows, and processes.
• Help create, refine, and execute strategic plans and objectives for the department.
• Develop and implement best practices related to data integrity, gift processing, stewardship, donor communications, and reporting.
• Oversee database management, data entry standards, record maintenance, reporting, and data hygiene.
• Produce regular reports, dashboards, and analytics to support fundraising strategy and leadership decision making.
• Oversee acknowledgement processes, donor recognition, impact reporting, and stewardship communications.
• Oversee Advancement-related communications in partnership with University colleagues and Advancement leadership.
• Supervise and mentor the Advancement Services team, fostering a collaborative culture.

Skills

Leadership

Strategic planning

Stakeholder communication

Project management

Analytical thinking

Discretion

Education

Bachelor's degree

Tools

CRM systems

Reporting tools

Job description

Chatham University is seeking a Senior Director of Advancement Services to lead gift processing, data management, reporting, prospect research and donor relations. Reporting to the Vice President for Advancement, this role will build an integrated donor experience and drive analytics to support fundraising and alumni engagement.

The ideal candidate will have a Bachelor's degree and at least five years in advancement services or related functions, with strong leadership, strategic planning, and