Strategic Director of Advancement Services

Chatham University; Pittsburgh (Allegheny County); On-site; USD 81,000 - 109,000; Full time

Job summary

Chatham University seeks a collaborative, strategic Senior Director of Advancement Services to oversee operations and infrastructure supporting fundraising and alumni engagement. You will lead a team responsible for gift processing, data management, reporting, prospect research, stewardship, and communications.

Reporting to the Vice President for Advancement, this role focuses on improving processes, analytics, and an integrated donor experience to foster philanthropic growth and long-term

Qualifications

• Bachelor's degree required.
• Minimum five years of progressively responsible experience in advancement services, development operations, donor relations, prospect research, or related advancement functions.
• Experience overseeing gift processing, data management, reporting, stewardship, and advancement operations.

Responsibilities

• Lead day-to-day advancement services operations with effective systems, workflows, and processes.
• Help create and execute strategic plans and objectives for the department.
• Develop and implement best practices related to data integrity, gift processing, stewardship, donor communications, prospect research and management, and reporting.
• Serve as a key resource on policies, procedures, and database management.
• Oversee database management, data entry standards, record maintenance, reporting, and data hygiene.
• Ensure accuracy and integrity of donor, alumni, and prospect information; oversee gift processing activities and reconciliations.
• Produce regular reports, dashboards, and analytics to support fundraising strategy and leadership decisions.
• Oversee acknowledgement processes, donor recognition, impact reporting, and stewardship communications.

Skills

Data management

Gift processing

Reporting

Prospect research

Donor relations

CRM systems

Staff supervision

Project management

Analytical skills

Education

Bachelor's degree

Job description

Chatham University seeks a collaborative, strategic Senior Director of Advancement Services to oversee operations and infrastructure supporting fundraising and alumni engagement. You will lead a team responsible for gift processing, data management, reporting, prospect research, stewardship, and communications.

Reporting to the Vice President for Advancement, this role focuses on improving processes, analytics, and an integrated donor experience to foster philanthropic growth and long-term