Strategic Lead, Operating Rules & Enterprise Integration

Massachusetts-Bay-Transportation-Authority

Boston (MA)

On-site

USD 170,000 - 230,000

Full time

8 days ago

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Job summary

Massachusetts Bay Transportation Authority is seeking a Deputy Director to provide strategic leadership and enterprise oversight of operating rules systems and documentation governance. The role directs development, implementation, and continuous improvement of rule management systems and cross-functional integration across Operations, Safety, Training, Quality, IT, and more.

The position ensures regulatory compliance, accessibility, and modernization of the operating rules framework, guiding

Qualifications

Bachelor's degree required; related field preferred.
Minimum 5+ years in transit compliance, rule administration, or operations.
2+ years supervisory/lead experience.
Strong knowledge of operating rules, procedures, and compliance in transit.
Excellent written and verbal communication; stakeholder engagement.

Responsibilities

Direct governance and continuous improvement of operating rule systems and enterprise documentation framework.
Oversee lifecycle management of operating rules, bulletins, and related documentation for accuracy and regulatory compliance.
Own digital rule management systems (Comply365) and publication standards across platforms.
Represent the Authority with executive leadership, regulators, and external stakeholders on governance matters.
Lead modernization of operating rule systems with digital rulebooks and connected documentation.
Set enterprise standards for documentation governance and resolve cross-functional issues.