Strategic Lead, Clinical Apps & Digital Patient Experience

Premium Health Center; New York (NY); Hybrid; USD 160,000 - 200,000; Full time

Job summary

Premium Health in Brooklyn is seeking a Sr. Manager to oversee clinical applications and digital patient experience across the organization. You will balance hands-on configuration with team leadership, driving standardized workflows and adoption of new tools.

Lead an integrated strategy across EHRs, patient portals, scheduling, and communications to improve access and outcomes. Collaboration with IT, clinical leadership, and revenue cycle is essential.

Qualifications

• Experience leading clinical applications and digital patient experience initiatives.
• Strong cross-functional collaboration across clinical, IT, and operations.
• Proven track record in change management and system optimization.

Responsibilities

• Oversee clinical applications, workflows, and go-live support.
• Lead optimization of patient engagement tools and digital intake processes.
• Define roadmap for clinical applications and integration strategies.
• Partner with revenue cycle to improve documentation, coding and billing performance.
• Manage vendor relationships and ensure alignment with needs.

Skills

Communication

Leadership

Cross-functional collaboration

Change management

Vendor management

Tools

eClinicalWorks

Office Practicum

Phreesia

Azara DRVS

Meditex

Job description

Premium Health in Brooklyn is seeking a Sr. Manager to oversee clinical applications and digital patient experience across the organization. You will balance hands-on configuration with team leadership, driving standardized workflows and adoption of new tools.

Lead an integrated strategy across EHRs, patient portals, scheduling, and communications to improve access and outcomes. Collaboration with IT, clinical leadership, and revenue cycle is essential.