Strategic Lead, Business Systems & Delivery

Merck & Co.; Upper Gwynedd Township (Montgomery County); Hybrid; USD 142,000 - 224,000; Full time

Job summary

Merck & Co. is seeking an Associate Director, Business System Owner to lead prioritization and delivery of technical solutions, define roadmaps, manage backlogs, and ensure governance and regulatory compliance across platforms.

The role emphasizes collaboration with Engineering, Architecture, and Product teams to design and deploy scalable integration, automation, and UX improvements while maintaining audit-ready documentation and risk controls.

Qualifications

• Minimum 10 years' experience in business system ownership, product owner, project and business lead or SDLC/Agile delivery.
• Bachelor's Degree with 8 years' experience in business system ownership, product owner, project and SDLC/Agile delivery.
• Advanced Degree (Masters or Doctorate) with 4 years' experience in business system ownership, product ownership or SDLC/Agile delivery.

Responsibilities

• Convert complex business processes, data workflows, and integration requirements into clear, actionable technical deliverables and strategic platform recommendations.
• Define and maintain a multi-year product roadmap balancing priorities, innovation opportunities, technical feasibility, scalability, and regulatory compliance.
• Own and govern system backlog and release plans for assigned platforms, ensuring alignment with enterprise strategy and compliance controls.
• Partner with Engineering, Architecture, and Product to design, test, and deploy scalable, secure integration and automation solutions that meet end-to-end business requirements.
• Supervise intake, prioritization, and evaluation of system enhancements, upgrades, and modifications, ensuring alignment with business value and strategic priorities.
• Track performance, analyze release outcomes, identify risks, and drive continuous improvement and long-term optimization.
• Facilitate UX and design-thinking workshops to define user needs and translate insights into requirements and improvements.
• Drive cross-functional ideation and alignment through structured design sessions.

Skills

Backlog Prioritization

Design Thinking

Detail-Oriented

Issue Tracking

Process Mining

Project Management Tools

Regulatory Compliance

SDLC

Strategic Thinking

Wireframing

Education

Non-Degree or Associate's Degree

Bachelor's Degree

Advanced Degree (Masters or Doctorate)

Tools

Jira/Confluence/ALM

Job description

Merck & Co. is seeking an Associate Director, Business System Owner to lead prioritization and delivery of technical solutions, define roadmaps, manage backlogs, and ensure governance and regulatory compliance across platforms.

The role emphasizes collaboration with Engineering, Architecture, and Product teams to design and deploy scalable integration, automation, and UX improvements while maintaining audit-ready documentation and risk controls.