Strategic Leader, Business Systems & Delivery

Merck; West Point (PA); Hybrid; USD 142,000 - 224,000; Full time

Job summary

Merck in Rahway, NJ, USA seeks an Associate Director, Business System Owner to lead prioritization and delivery of technical solutions. This role defines roadmaps, manages backlogs, and ensures governance and regulatory alignment across platforms.

You will partner with Engineering, Architecture, and Product to design scalable integrations, supervise releases, and drive continuous improvement while guiding cross-functional teams in a complex, regulated environment.

Qualifications

• Non‑Degree or Associate's Degree with a minimum of 10 years’ experience in business system ownership, product owner, project and business lead or SDLC/Agile delivery.
• Bachelor's Degree with a minimum of 8 years’ experience in business system ownership, product owner, project and business lead or SDLC/Agile delivery.
• Advanced Degree (Masters or Doctorate) with a minimum of 4 years’ experience in business system ownership, product ownership or SDLC/Agile delivery.

Responsibilities

• Define and maintain a multi-year product roadmap balancing priorities, innovation, feasibility, scalability, and regulatory compliance.
• Own and govern system backlog and release plans for assigned platforms.
• Partner with Engineering, Architecture, and Product to design, test, and deploy scalable, secure integration and automation solutions.
• Lead intake, prioritization, and evaluation of system enhancements to maximize business value.
• Track performance, analyze release outcomes, and drive continuous improvement and KPI optimization.
• Facilitate UX and design-thinking workshops to translate user needs into actionable requirements.

Skills

Backlog prioritization

SDLC

Regulatory compliance

Design thinking

Project management tools

Stakeholder alignment

Cross-functional leadership

UX facilitation

QA & testing governance

Education

Non-Degree or Associate's Degree with 10+ years' experience

Bachelor's Degree with 8+ years' experience

Advanced Degree (Masters/Doctorate) with 4+ years' experience

Tools

Jira/Confluence/ALM

Job description

Merck in Rahway, NJ, USA seeks an Associate Director, Business System Owner to lead prioritization and delivery of technical solutions. This role defines roadmaps, manages backlogs, and ensures governance and regulatory alignment across platforms.

You will partner with Engineering, Architecture, and Product to design scalable integrations, supervise releases, and drive continuous improvement while guiding cross-functional teams in a complex, regulated environment.